Laszlo Bartos Email & Phone Number

Coniston, England, United Kingdom

Preston Brook, England, United Kingdom

Speaking with customers over the phone and asking questions on to gain a full understanding of our customers circumstances. Handling customer telephone calls in an efficient and effective manner. Making decisions considering the risk to the client and impact to the customer using guidance or advice where required. Navigating around our systems and ensuring all details entered are accurate. Ensuring all regulatory requirements are adhered.

Warrington, England, United Kingdom

Building loyalty and repeat business through delivering an amazing experience by understanding our guests needs and assuring they are delivered by the team.Leading the team from the front and ensuring communication is effective at all times. Executed daily operations, resource planning, training and service assurance against agreed standardsBuilt product knowledge to support customer choice and optimize cross sales Organised events and function responsible for defining and delivering requirements to meet client expectations. Diffusing guest dissatisfaction according to business policy in a professional manner

Oban, Scotland, United Kingdom

Promoted an engaging guest experience interacting to ensure meeting their needsNurtured and coached team to ensure confidence, capability and assured great attitude conveyed to our guestsAcknowledged for building teamwork and excellent employee moraleManaged performance issues according to established standards.Used feedback to continually improve our serviceManaged the till, stock control wholly trusted by business owners

Warrington, England, United Kingdom

Responded professionally to complex customer queriesand service shortfalls effectively operating both over the phone and via emails; successfully achieving agreed service levels.Delivered a range of administration using Excel and quality checks to ensure delivery to meet the needs of customers and other departments.Managed payment of invoices investigating disparities.Collaborated to support business planning between different departments.