* Provide critical administrative support around the clock to senior executives* Manage executives’ complex and frequently changing calendars to include scheduling meetings, conferences, itineraries, travel arrangements and coordinate the pre-planning of trips* Collaborate with executive and leadership team ensuring information is disseminated and communicated effectively to staff* Process sensitive and confidential information with discretion* Reconcile and process iExpense reports which includes travel, entertainment and reimbursements for the executives.* Schedule conference rooms and coordinate catering for staff meetings and various other meetings as requested

* Provided critical administrative support around the clock to senior executives* Managed executives’ complex and frequently changing calendars to include scheduling meetings, conferences, itineraries, travel arrangements and coordinate the pre-planning of trips* Collaborated with executive and leadership team ensuring information is disseminated and communicated effectively to staff* Handled sensitive and confidential information with discretion* Reconciled and processed iExpense reports which includes travel, entertainment and reimbursements for the executives and 10+internal and field members of the CDX-DM team. Became the organizational expert for iExpense submission errors for all staff members.* Developed and manage a process to accommodate cost effective food orders according to delegated time and budgets* Created a process improvement solution for the interview flow format and provide support when necessary.* Screened incoming calls and served as first line of customer / vendor support, escalating critical issues to executives as needed* Prepared meeting agendas, presentations, notes and decks prior to executive level board meetings and company-wide staff meetings and maintain contact with executive administrators to coordinate meeting schedules with Senior level executives* Managed external contacts for executives and keep track of periodic communication needed for priority contacts* Maintained an alert system for upcoming deadlines on incoming requests and events* Greet visitors entering the office, determine the nature and purpose of visit and direct them to the appropriate destination* Researched, proposed and implemented vendor services to decrease costs to organization* Distributed company-wide announcements, booked conference rooms and coordinated catering for monthly staff meetings and various other meetings as requested* Coordinated company special events, catering and other employee relations functions

Empower women to reach their maximum potential.

* Establish team mission and goals* Interpret and ensure employees are in compliance with department and company policies* Provide leadership and manage team by solving problems, making decisions and providing systems training* Assist in employee hiring process, performance evaluations, and performance improvement actions* Maintain various logs, records, and reports establishing time lines for all work received* Review client ratings and ensure team meets expectations, provide documentation as needed to clients;* Primary liaison between various departments and the Operations Management team

* Review title examinations to ensure that all encumbrances and issues affecting a clear title are resolved prior to the foreclosure sale * Prepared Corrective Deeds, Assignments and Scrivener’s Affidavits and sent to the appropriate county for recording* Complied with all request and problems from clients, attorneys, and lenders for final documentation.* Received, reviewed, and logged initial dispute letters from borrowers and distributed to the appropriate counsel* Created and maintained a Legal Debt Dispute archival system of all valid debt dispute cases.* Requested important legal documents (reinstatements, payoffs, pay histories, demand letters, etc,) from clients that were needed in order to resolve dept dispute* Prepared dispute response letter package and forwarded via UPS or certified mail to borrower and/or third party counsel* Prepared initial breach letters adhering to strict deadlines according to the Fair Debt ActForeclosure Paralegal 1/2007 – 12/2008* Detailed, thorough research and review of foreclosure accounts in compliance with procedural guidelines utilizing analytical, negotiation and workout skills * Monitored foreclosure timelines and advise attorneys when progress has stalled * Reviewed and determined tax information as related to properties, including physical address, mobile home determinations, municipal liens, federal tax liens, parcel id numbers, and any taxes due* Provided debtors with alternatives to foreclosure, and prepare reinstatement/payoff quotes * Prepared foreclosure deeds and other various legal documents in order to perpetuate a clear and marketable title* Established and maintained strong communication channels with attorneys, clients, and vendors

* Updated standard training and procedure manuals * Handled bi-weekly payroll* Guided employees in the completion of appropriate forms, calculation of benefits or premiums, etc. * Replied to authorized requests for employment verification* Managed employee records and controlled release/access* Monitored corporate cell phone account for three terminals and decreased monthly bill by $16,000* Created and maintained applicant database, met prospective applicants and trained all new hires* Planned and organized all corporate travel arrangements, events, meetings, banquets, holiday parties, etc.