Latifah Ramon Email & Phone Number

Ireland

Ireland

> Communicating regularly with client ensuring they are kept updated through the move process> Ensure all relevant back up is filled on the In-house operating system - Moveware> Communicate with moving agents re any discrepancies, damages or missing items> Input details of customer milestone on to the in-house operating system - Moveware> Preparation of documentation for invoicing and uploading invoice for review > Supporting move managers to ensure all key… Show more > Communicating regularly with client ensuring they are kept updated through the move process> Ensure all relevant back up is filled on the In-house operating system - Moveware> Communicate with moving agents re any discrepancies, damages or missing items> Input details of customer milestone on to the in-house operating system - Moveware> Preparation of documentation for invoicing and uploading invoice for review > Supporting move managers to ensure all key milestones are accurately updated to the Cartus system - HEX> Tracking shipment and updating move managers of results> Setting up claims on the In-house operating system> Performing general administration, Invoicing, Filing, queries, scanning and checking cost in accordance with departmental requirement> Setting up new moves in the In-house system, ensuring all relevant costs and documents are uploaded to each customer's file.> Notifying move managers of new move and assisting whereby relevant.> Completing other tasks as directed by managers Show less

London, England, United Kingdom

> Product development of an e-commerce website using agile and methodology >Responsible for planning, leading,and overseeing the project from inception until completion date.> Leading the management of risks, issues and changes by assessments, reports, RAID Logs and stakeholder engagement in order of priority.> Managing project resources,budget and ensuring project stays within scope.> Scheduling project meetings and responsible for… Show more > Product development of an e-commerce website using agile and methodology >Responsible for planning, leading,and overseeing the project from inception until completion date.> Leading the management of risks, issues and changes by assessments, reports, RAID Logs and stakeholder engagement in order of priority.> Managing project resources,budget and ensuring project stays within scope.> Scheduling project meetings and responsible for documents.> collaborated in all stages of the project lifecycle, from initiation to closing. Show less

County Dublin, Ireland

> Supporting manager with various task such as organising and planning the smooth running of the branch.> Dealing with customer and corporate account queries via email and phone call.> Managing branch corporate accounts effectively.> Acting as Financial control ensuring invoices are paid in timely manner.> Meeting and Checking customers into a vehicle..> Ensuring success through company’s service score. > Meeting corporate account to improve… Show more > Supporting manager with various task such as organising and planning the smooth running of the branch.> Dealing with customer and corporate account queries via email and phone call.> Managing branch corporate accounts effectively.> Acting as Financial control ensuring invoices are paid in timely manner.> Meeting and Checking customers into a vehicle..> Ensuring success through company’s service score. > Meeting corporate account to improve professional relationship.> Picking customers and dropping them off, improving customer service..> Taking up sales leader role ensuring everyone contribute effectively to reach company’s target.> Ensuring the office and vehicles are clean and sanitized.> Giving customers quotes for rental and going through requirements with them.. Show less

County Dublin, Ireland

> Dealing with customer queries to a highly-professional standard via calls and email.> Data Entry into the system and keeping all clients details up to date.Answering or returning internal and external calls regarding queries in an efficient, knowledgeable, and timely manner.> Research customer inquiries using the appropriate systems.> Filing documents in a well-structured and organised manner.> Noting weekly meetings’ minutes and sending it to intended… Show more > Dealing with customer queries to a highly-professional standard via calls and email.> Data Entry into the system and keeping all clients details up to date.Answering or returning internal and external calls regarding queries in an efficient, knowledgeable, and timely manner.> Research customer inquiries using the appropriate systems.> Filing documents in a well-structured and organised manner.> Noting weekly meetings’ minutes and sending it to intended audiences.> Performing other duties that may be required to enhance customer support or aid the company in achieving its objectives. Show less

Arnotts Dublin City Centre

processing transactions, responsible for the cashflow, dealing with staffs, delivery and invoice, assisting customers with any complaints.While working at the shop I improved and gained more skills such as>Ability to work as a team>People skill>Ability to correct and assist customer, leaving them happy with great experience>Communication skill>IT skill>Leadership skill

Blackhorse

attending to queries and complaints, answering phone calls, organising and sorting out files, communicating with residents, scanning, printing and faxing documentations

Diploma Of Education, Bookkeeping And Payroll

Sage 50

Bachelor'S Degree (Honours), Business Administration And Management, General, Second Class

Activities and Societies: Football society, Basketball society and also Entrepreneur society course content: German, Business.

Fetac Level 5, Business With Computer Applications, Distinction

Graduated with a Fetac level 5 Certificate. It Is a 1 year Course Designed To Help improve practical skills that are neccessary.

Junior Cert And Leaving Cert

Graduated with a junior and leaving certificate. took part in the 200 meters race at the Santry.