Latoia Burkley, Cpdc, Pcc Email and Phone Number
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Hi, I am LaToia Burkley, Executive Coach, entrepreneur, HR Practitioner, and multilingual (English, Portuguese) professional development leader with a passion for helping high-achieving women serve at their highest sense of Self and gain career clarity along the way.I use the power of deep questions and practice active listening with leaders so they can make the connection between investing in people and great business practices (driving mentorship/sponsorship), they can in turn take care of themselves and their employees while moving their goals and objectives forward, have the courageous conversations and design leadership strategies. I'm trained to hold space for individuals, groups, and companies who are looking to drive employee engagement and foster environments that are free of shame, blame, and judgement. I've provided strategies and influence to leaders who are looking to diversify their candidate slate and reduce unconscious bias in the hiring process. I also work with women business Executives, C-Suite leaders and high potential professionals who not only are looking to build inclusive workspaces within the organizations they lead, but also need clarity and confidence on their career journey. I specialize in leveraging their strengths and helping them lean into the areas that are aligned with purpose-driven career pathing. In these spaces we partner on Building Relationships/Networking, Developing work/life balance and prioritizing self care, and Increasing one's level of self-awareness/EQ.I have spent most of my career in corporate working with well-established companies such as RaceTrac, Cox Media Group and Cox Communications. My experience includes talent acquisition, recruiting & onboarding, career coaching, strategic management, leadership development and employee engagement. I have a solid background in identifying, prioritizing, maximizing opportunities, and orchestrating solutions in the Human Resources and Business Operations space. My specialties include Rewards & Engagement, Recruiting & Onboarding, and Performance Optimization.Let's connect so I can tell you about what 2024 has in store, talk about ways to be the Inclusive Leader of Choice in our Now Normal, and collaborate!
Your Big Debut
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Chief Executive OfficerYour Big DebutProvidence, Ri, Us -
Continuing Education Coordinator (Part-Time Contract)Coachdiversity Institute Mar 2023 - PresentHaymarket, Virginia, UsAs Coordinator for Continuing Education, serves as a liaison between CDI Alumni andStudent Services Department by marketing opportunities for engagement, continuing educationand more.● Generate copy and other original content for outreach to our Continuing Educationstudents.● Support the development of resources for virtual learning, such as video recordings andother assets to make the curriculum more accessible.● Engage alumni in the importance of more advanced courses and continued educationfor their careers.● Provide assistance in the onboarding of our new badge program through the Credlyplatform. Work with alumni to support them in accessing their badge and using it to itsfullest potential.● Be a champion of ICF regulations and make suggestions for improvement of all print andmedia materials for the alumni community.● Review other educational material as assigned. -
Chief Executive OfficerYour Big Debut May 2019 - PresentProvidence , Ri, UsIndividualized coaching for professional women who want more out of their careers right now, who are ready to be the inclusive leader their organization desperately needs, and who are serious about their next move. Your Big Debut specializes in helping women business professional gain confidence, insight, and clarity on their career journey. Since great leaders are inclusive leaders, Your Big Debut focuses on the coaching elements of Diversity, Equity, Inclusion and Belonging and helps leaders and organizations build inclusive workspaces where employees can be their BEST selves. • One on One Coaching • Group/Team Coaching & Focus Groups • Guided Facilitation • Coaching packages of Three, Six, and Nine months • Strengths-based Leadership Development -
Contract Executive CoachThe Holdsworth Center Jun 2021 - PresentAustin, Texas, UsWithin the Campus Leadership Program, executive coaching 4-6 principals, developing their personal leadership foundation, helping them grow and change their teams, build capacity, drive excellence and equity, and impact the ecosystems in their campus districts. ▪ Creating a deep sense of purpose ▪ Serving as a facilitator of thought and co-creating forward action ▪ Influencing and mobilizing principals to solve problems and drive positive change ▪ Holding space for mindset change -
Visiting Fellow & Talent Acquisition PartnerHarvard John A. Paulson School Of Engineering And Applied Sciences Sep 2022 - Sep 2023Cambridge, Ma, UsAs part of Harvard’s Administrative Fellows Program, currently serving the thought-leaders and hiring managers at the John A. Paulson School of Engineering & Applied Sciences as we develop unique strategies to diversify STEM/STEAM talent sourcing resources and build teams that drive innovation. • Full cycle Talent Acquisition (managing 8-12 requisitions) • Partnering with administrative support on scheduling interviews and developing intake meetings with faculty and hiring managers • Developing a deploying the SEAS Hiring Manager Toolkit, a one-stop resource that aggregates talent acquisition resources from Harvard’s Human Resource teams, The Center for Workplace Development, and Talent Acquisition Diversity • Engage and build relationships with niche specific STEM/STEAM organizations that serve historically excluded groups to build future talent pipeline and collaborate community efforts to attract younger learners to the institution -
Senior ConsultantTammy Dowley-Blackman Group, Llc Apr 2021 - Mar 2023Baltimore, Md, UsParticipated in team work sessions by phone:• Reviewed of organizational data and research documents• Prepared and presented written meeting notes, findings and feedback after organizational meetings for bi- weekly reports submitted to the clients• Conducted individual interviews (45 minutes in length and 15 minutes for notes clean-up) and/or focus group interviews (90 minutes in length and 20 minutes 15 minutes for notes clean-up)• Submitted individual interview and/or focus group reports within 48 hours• Provided individual or team executive coaching around DEI related topics -
Career Coach ConsultantEllevest Jul 2021 - Jun 2022New York, Ny, Us• 1:1 coaching for women+ professionals, creating space for clarity building on their career path • Facilitated career development workshops centered on the following topics ⁃ Negotiation (promotion, new job offer) ⁃ Inclusive workspaces and how to foster them (allyship) ⁃ Leadership growth ⁃ Taking a career break and doing it well • Participated in live broadcasts via social media on career development topics -
Performance & Optimization Manager - Leadership Performance And EngagementCox Communications Sep 2020 - Apr 2021Atlanta, Ga, Us➤ Worked with Customer Care Executives, senior leadership, high potentials, and key partners to establish and monitor leadership coaching and performance programs (tied to company DEI goals) to accelerate departmental goals and improve CCI Brand, Inclusion and Diversity principles. ➤ Designed and delivered specific training opportunities for all levels of staff on established SharePoint sites and accurately analyzed program deliveries and outcomes. ➤ Defined and deployed new virtual engagement program approach and resources to align with Care’s long term Work At Home model. ➤ Defined, managed, and deployed all aspects of Customer Care's current coaching program (to include program launch, guidelines, ongoing management, eLearning, podcasts, resources, communication, etc.).➤ Assess KPI, collected feedback through surveys and focus groups, and developed action plans, policies, and procedures to assure resources had an impact and drive improvement in coaching, leadership, and Diversity, Inclusion & Equity goals. Assess industry best practices (Coaching, Leadership and D&I) to continually evolve and enhance existing program coaching and leadership development programs and initial new programs based on the needs of the business. ➤ Facilitated coaching, leadership D&I discussions and workshops to educate leaders on key principles, skills, & tactics to drive improvement and inculcation (D&I and Brand). -
Senior Program AdministratorCox Communications Jan 2018 - Sep 2020Atlanta, Ga, Us➤ Promoted to focus on lifting the strategic direction of performance management solutions that addressed departmental and organizational needs. ➤ Program Lead for Customer Experience Week, an internationally recognized salute to employees working in customer-facing job roles; providing program framework for Regional Managers and Market Leaders as well as a print collateral strategy nationwide. ➤ Conducted program for better customer experience by guiding regional managers and market leaders in establishing collateral strategy, identifying gaps, quantifying actions, incentivizing, and engaging.➤ Managed all aspects of Customer Care Optimization Program development as it relates to program definition, implementation, budget projection, and support. ➤ Established and leveraged strong partnerships with key departments, internal/external customers, and cross-functional teams, acting as a key liaison to ensure alignment and execution in accordance with organizational priorities.➤ Launched a Rewards and Recognition tool for Customer Care call centers adopted by over 2,500 employees, followed by extensive leader training and documentation. Built the infrastructure for Program Champions at each location, Manager level and above.➤ Developed strategy and processes around metrics-focused engagement activities within 8 Centers of Excellence nationwide; helping Call Center VPs identify gaps in performance management and creating measurable action items in order to change outlier behavior.➤ Led the plan for Customer Experience Week, an internationally recognized salute to employees working in customer-facing job roles; providing program framework for Regional Managers and Market Leaders as well as a print collateral strategy for the entire company, and saving the company over $10,000 in event budget by streamlining print, promotional, and shipping vendors -- finding a one-stop-shop organization that fulfilled the business need. -
Rewards Program AdministratorCox Communications Jun 2015 - Dec 2017Atlanta, Ga, Us➤ Handled all aspects of rewards management, program goal setting, and program policy revision. Prepared and presented reports to senior leadership. ➤ Developed strategy and processes around metrics-focused engagement activities within 8 Centers of Excellence nationwide; helping Call Center VPs identify gaps in performance management and creating measurable action items to change outlier behavior. ➤ Managed employee rewards and recognition program pilot for 500+ participants to include included vendor management and program administration.➤ Served as Program & Events Co-Lead for the Women’s Employee Resource Group identifying and managing planned ERG initiatives that enhance employee engagement and inclusion at all levels; Worked closely with both the Regional and Atlanta Diversity Council on event coordination.➤ Established and published Recognition Guidelines and a Leader Resource Toolbox enabling managers to better navigate the company rewards & recognition tool.➤ Served as the Subject Matter Expert for a global Rewards & Engagement strategy, developing programs to improve call center agent behavior and/ or Key Performance Indicators such as Average Handle Time, Transfer Rates, and Customer Survey responses. ➤ Developed committees within 8 Centers of Excellence to focus on creating a culture of engagement and helping employees feel valued and appreciated. ➤ Led a Logistics Team responsible for coordinating boots-on-the-ground support for the 2015 Leadership Forum. ➤ Managing activities during the Leadership Forum included: Providing oversight, training and shift management for 8-10 volunteers over a week long event, coordinating travel for event volunteers and serving as point of contact for all Customer Care related promotional collateral.➤ Partnering with local hotel staff, event contractors, and local law enforcement on after-hours events and security. -
Hr SpecialistCox Media Group Jan 2013 - Jun 2015Atlanta, Georgia, Us➤ Assisted with HR functions ranging from recruiting, scheduling interviews, facilitating orientation and onboarding, processing benefits, and developing talent pipeline. ➤ Supported the coordination of hiring and onboarding processes, HRIS data entry, and special projects. ➤ Served as primary point of contact for specific recruiting and HR benefits inquires for over 19,000 employees. ➤ Obliged as Co-Lead for 2014 and Lead for the 2015 Open Enrollment process facilitating weekly informational sessions about benefits changes, running queries/ ad hoc reports in PeopleSoft throughout the Open Enrollment period identifying employee changes in coverage and measuring employee participation.➤ Managed employee rewards and recognition program pilot for Cox Media Group, Inc. (500+ participants), which included vendor management and program administration.➤ Worked with hiring managers and their administrative staff in over 20 Newspaper, Radio, and TV markets nationwide to assess hiring needs, screen candidates and schedule interviews.➤ Managed an employee Rewards and Recognition program pilot for Cox Media Group, Inc. (500+ participants), which included vendor partnership, budget projection, and program administration. ➤ Served as Co-Lead and Lead for Open Enrollment, facilitating weekly informational sessions about benefits changes, running queries/ ad hoc reports in PeopleSoft throughout the Open Enrollment period identifying employee changes in coverage and measuring employee participation.➤ Supported data management of new hire information into Taleo, updating and adjusting salary information, processing E-Verify/background checks on applicants, assisting compensation with FSLA updates, and processing benefits updates (life events, terminations, etc.) in the HRIS system. -
Hr CoordinatorCox Media Group Feb 2012 - Dec 2012Atlanta, Georgia, Us➤ In a Shared Services environment, answering employee calls related to HR documents, benefits, and leave administration. ➤Support included data management of new hire information into Taleo, updating and adjusting salary information, processing E-Verify/background checks on applicants, assisting compensation with FSLA updates, and processing benefits updates (life events, terminations, etc.) in the HRIS system. -
Staffing ManagerFor Officeteam At Robert Half International Jan 2012 - Feb 2012Menlo Park, Ca, UsWhile sourcing talent from various job boards and tapping into the passive job seeker market, I interviewed and matched 15-20 requisitions (full cycle) on professionals with temporary-to-full time opportunities and provided on-going career coaching to candidates. Provided senior management with reports and recruiting related documents. -
Hr Administrative AssistantNesco Resource Jun 2011 - Oct 2011Mayfield Heights, Ohio, Us➤ Maintained new employee data base entering onboarding and benefits information into the general HRMS. Processed background screens, scheduled candidates for interviews and managed drug screen vendor documentation monthly. -
Human Resources Administrative AssistantRacetrac Petroleum Sep 2009 - Apr 2011Atlanta, Georgia, Us➤ Performed variety of high impact administrative and support services for the HR Department of RaceTrac Inc. Identified opportunities to improve operational administrative and hiring procedures. ➤ Supported all HR programs, scheduled meetings, created reports, and provided strategic administrative plans. ➤ Oversaw the company’s HR calendar, accuracy of HR databases, and spearheaded inter-departmental communication.➤ Assisted with the authoring of critical HR documents, reports, and memos for management. Instrumental in developing a filing system to manage important correspondences.➤ Implemented process enhancements to close gaps in HRIS data entry errors.➤ Coordinated daily delivery of field communications and provided low-level technical support on the Employee Portal.➤ Worked with store managers on hiring campaigns, screening, processing background checks, and managing retail job postings. -
Store Support Center Admn AssistantRacetrac Petroleum May 2009 - Sep 2010Atlanta, Georgia, Us
Latoia Burkley, Cpdc, Pcc Skills
Latoia Burkley, Cpdc, Pcc Education Details
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Kennesaw State UniversityHuman Resources Management And Services
Frequently Asked Questions about Latoia Burkley, Cpdc, Pcc
What company does Latoia Burkley, Cpdc, Pcc work for?
Latoia Burkley, Cpdc, Pcc works for Your Big Debut
What is Latoia Burkley, Cpdc, Pcc's role at the current company?
Latoia Burkley, Cpdc, Pcc's current role is Chief Executive Officer.
What is Latoia Burkley, Cpdc, Pcc's email address?
Latoia Burkley, Cpdc, Pcc's email address is la****@****ive.com
What is Latoia Burkley, Cpdc, Pcc's direct phone number?
Latoia Burkley, Cpdc, Pcc's direct phone number is 180469*****
What schools did Latoia Burkley, Cpdc, Pcc attend?
Latoia Burkley, Cpdc, Pcc attended Kennesaw State University.
What skills is Latoia Burkley, Cpdc, Pcc known for?
Latoia Burkley, Cpdc, Pcc has skills like Leadership, Hris, Team Building, Diversity And Inclusion, Powerpoint, Peoplesoft, Employee Engagement, Human Resources, New Hire Orientations, Career Development Coaching, Mentoring, Full Life Cycle Recruiting.
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