• Responsible for technical training of new personnel both on the practical and theoretical levels according to the established evaluation criteria. • Responsible for the revision of Navy training, policy, and procedures for the Surface Fleet Readiness and Training Manual, Communication Figure of Merit Sheet for Repetitive and Continuous Events, and Communications Guide.• Led team of 15 personnel in training and overall readiness of 18 Atlantic Fleet warships in Combat Systems tactics and procedures to including utilizing TORIS and MSP to track workforce, event planning, and trend analysis. Evaluate the technical proficiencies of shipboard personnel and provide training where gaps were identified.• As Level of Knowledge admin, scheduled and coordinated over 5,000 certification exams for 13 Mayport afloat units.• Master Training Specialist Coordinator for the command certification program for 140 personnel by mentorship and assessment. Developed training plans, reports, and presentations to complete tasks and promote program efficiencies.• Provided technical and operational support to ATG Battle Lab/Node during training evolutions.

In the Navy, information technology (IT) plays an important role in everything from electronic mail systems, to shipboard control systems, to Special Intelligence (SI) systems. Navy Information System Technicians (IT specialists) are Enlisted Sailors who engage in a broad range of responsibilities, including network administration, database management and computer hardware and software implementation. My responsibilities include:Operating and maintaining Navy global satellite telecommunications systemsServing as admin on mainframe computers and local and wide area networksImplementing micro-computer systems throughout the FleetServing as an important part of the Information Warfare Community in its mission to gain a deep understanding of the inner workings of adversaries and developing unmatched knowledge of the battlespace during wartimeWriting programs to handle data for a wide variety of applicationsOperating and coordinating automated networks, datalinks and circuitsApplying diagnostic, corrective and recovery techniques to information systemsAnalyzing communication signalsProviding telecommunications and computer-related training and assistancePerforming preventive and corrective maintenance on state-of-the-art equipmentOperating and maintaining global satellite telecommunications systems

• Provided uninterrupted command and control for Fleet and Coalition operations support to 70 warships utilizing JIST, CTF 80 policies, and instructions for Group Sails, COMPUTEXs, ARG-MEU EX, and HURREXs. • Advised, supported, and trained more than 2,000 IT professionals in processing 3,000 satellite communication plans and executing STRATCOM level assignments. • Created, maintained, and distributed a database of over 2,500 net frequencies for CTF 80 assets.• Provided staff support at Tier II and III levels, maintaining 100% connectivity while executing NAVNORTH tasking. Provided support across three geographical locations during Defense Support to Civil Authorities operations. • Supported the revision and validation of the IT rating scope, which redefined eight job descriptions and 230 functional areas in support of the Navy Manpower Analysis Center Occupational Standards Review.• Managed 17 personnel in the execution of the 24/7 NETOPS watch in support of the CTF 80 Maritime Operations Center to include daily briefs to flag level staff; sustained 27 critical voice/data C4I circuits to include DRRS-N, GCCS-M, and CMTPC.

• Oversaw the management, training, accountability, certification, and recertification of the DoN's EKMS and KMI Immediate Superior-In-Command (ISIC) inspectors and inspection program for ISIC Commands. • Team lead in the safeguarding of COMSEC Material within the EKMS/KMI inspection process to maintain compliance with national, DoD, and Navy Cryptographic infrastructures.• Enforced organization, policies, and responsibilities to include providing 65 executive-level trainings for 20 Surface Combatants and shore activities throughout the SE region.

• Deliver trained information warfare professionals to the Navy and joint services, enabling optimal performance of information warfare across the full spectrum of military operations.• A leader in the Navy's premier cutting-edge training organization rapidly meets Fleet requirements by providing graduates prepared to fight and win across all aspects of Information Warfare.• Led 21 instructors in the mentoring, training, and instructions of 1,364 students through the A+ Cisco curriculum encompassing 1000 hours of instruction, maintaining a GPA of 88%.• Innovative and leveraged all available processes, procedures, systems, technology, and resources to create and support the most effective training solutions. • Partnered with stakeholders and customers, actively soliciting feedback, and building positive communications for constant improvement. Worked as a team to achieve and maintain the highest standards.

• Directed 121 military and contractors in maintaining three network enclaves resulting in 99 percent network availability for 3,200 Joint and Coalition partners.• Managed 20 mission critical projects consisting of migrating Windows 2003 to Windows 2008, replacing 101 servers, 300 router/switches, and re-imaging 2,000 workstations totaling $3 million which lead to the first ATO certification for Djibouti Enterprise Network.• Provided excellent written and oral communication skills; ability to write technical and product documentation.• Evaluated, prioritized, delegated inbound calls, emails, chat messages with high efficiency.• Efficiently interviewed service tech or end-user to determine if issue is hardware, software, or network.• Maintained and improved ticketing system.• Developed standards of diagnosis, quality control, and reporting