Handle high volume phone calls from patients, schedule appointments. Check-in/check-out patients, collect copay and outstanding balances. Obtain prior authorization for CT scans, MRI's and in-office procedures. Manage patient information into electronic medical records system. Confirm appointments and ensure that referrals have been received in advance. Reconcile super-bills and copay reports after end of session. Verify insurance, deductible, coinsurance, or copay prior to patient appointment.

Answer telephones, Sales floor recovery, Assist customers and management, fulfill any task required.