Assisted with reception duties such as scheduling patients & completing follow up calls. Prepared patients to meet with physical therapist. Administered routine exams & treatment for patients.Worked in acute care setting and created individual exercise programs for patients.Communicated with physicians’ to provide updates on patient care. Documented each patient case with updates in the computer system.Follow all HIPAA rules and regulations regarding patient confidentiality.Assessed treatment plans for maximum benefits.

Called insurance companies to verify patient’s pharmacy benefits.Verified patient, prescription and third party payer information to ensure efficient, effective, and valid claims adjudication.Reviewed and investigated all rejected claims to identify issues and solutions.

Verified background information on applicants for employment purposes.Performed research in locating contact information on individuals and corporations.Verified employment, education history, and reference interviews via phone, mail, fax, e-mail, and internet searches.

Worked collaboratively with other team members and supervisor to ensure that best-practices are shared.Provided backup support to other pharmacy groups based on business needs or production levels.Assisted team members with orders that they are unable to resolve on their own. Subject Matter Expert for the Research and Correspondence department.

Preformed activities associated with properly scanning and processing customer orders while maintaining accurate cash controlExecute action plans for the total operation of the Front EndAssist with training and development of Sales Associates, Sales Assistants and Housekeeping Associates