Latoya Evans

Latoya Evans Email and Phone Number

Operations Supervisor at Federal Reserve Bank of Minneapolis @ Federal Reserve Bank of Minneapolis
minneapolis, minnesota, united states
Latoya Evans's Location
Minneapolis, Minnesota, United States, United States
Latoya Evans's Contact Details

Latoya Evans personal email

n/a
About Latoya Evans

Experienced management professional with more than 5 years in the financial industry. Extensive knowledge of finance, risk management, operational effectiveness, customer experience, and compliance to exceed organization expectations

Latoya Evans's Current Company Details
Federal Reserve Bank of Minneapolis

Federal Reserve Bank Of Minneapolis

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Operations Supervisor at Federal Reserve Bank of Minneapolis
minneapolis, minnesota, united states
Website:
minneapolisfed.org
Employees:
833
Latoya Evans Work Experience Details
  • Federal Reserve Bank Of Minneapolis
    Treasury Services Operations Supervisor
    Federal Reserve Bank Of Minneapolis Sep 2017 - Present
    Minneapolis, Minnesota
    Partner and collaborate with Fiscal Services to ensure high level of customer satisfaction and objective are achieved. Monitor operational processes, controls, standards, regulations, policies,and procedures to ensure consistency in compliance
    View
  • Synchrony Financial
    Media Manager
    Synchrony Financial Nov 2015 - Sep 2017
    Greater Minneapolis-St. Paul Area
    Manages and coordinate the operational activities for the Affidavit/Media fulfillment processes for Attorney, Agency and Debt Sales Ensure all CTC’s and SLA’s are met and all applicable laws and compliance regulations are followedResponsible for continuous improvement for quality assurance and compliance related to operation and customers
    View
  • Associated Bank
    Supervisor Ii
    Associated Bank Dec 2014 - Nov 2015
    Provides technical guidance and training to employees on operational procedures, monitors regulatory and compliance changes, and takes appropriate actions to ensure compliance with regulations, corporate standards, and operating procedures. Manage sales, customer experience, operational and financial goals to establish and execute a successful plan
    View
  • Wellsfargo
    Service Manager Ii
    Wellsfargo Mar 2010 - Jun 2014
    Greater Minneapolis-St. Paul Area
    Establishes and manages enhanced due diligence programs that provide enterprise level oversight on high risk products and services. Effectively contributed towards preparation for bank regulatory examinations and audits to ensure positive outcomes. Coach employees to succeed in sales and customer experience expectations
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  • Rels
    Customer Service Representative
    Rels Jan 2007 - Dec 2009
    Greater Minneapolis-St. Paul Area
    Receiving incoming calls from lenders and appraiser Request fee increase for appraiser and review incoming comps for property. Assist with other projects as needed
    View
  • Express Scripts
    Patient Care Advocate
    Express Scripts Mar 2005 - Jan 2007
    Minnesota
    Handle customer service inquiries from members, providers, physicians and internal and external clients related to pharmacy benefits.Work with other operational departments to research and resolve mail order and claims issues and respond to members within performance agreement guidelines. Submit information for prior authorization
    View

Latoya Evans Skills

Customer Service Call Centers Financial Services Leadership Service Management Banking Customer Satisfaction Retail Banking Process Improvement Change Management Management Team Leadership Incident Management Credit Business Analysis Vendor Management Project Management Operations Management Credit Cards People Management

Latoya Evans Education Details

Frequently Asked Questions about Latoya Evans

What company does Latoya Evans work for?

Latoya Evans works for Federal Reserve Bank Of Minneapolis

What is Latoya Evans's role at the current company?

Latoya Evans's current role is Operations Supervisor at Federal Reserve Bank of Minneapolis.

What is Latoya Evans's email address?

Latoya Evans's email address is ev****@****fed.org

What schools did Latoya Evans attend?

Latoya Evans attended Argosy University Twin Cities, Metropolitan State University.

What skills is Latoya Evans known for?

Latoya Evans has skills like Customer Service, Call Centers, Financial Services, Leadership, Service Management, Banking, Customer Satisfaction, Retail Banking, Process Improvement, Change Management, Management, Team Leadership.

Who are Latoya Evans's colleagues?

Latoya Evans's colleagues are Pam Cook, Steve Powell, Dylan Lindsey, Tao Zhao, Jennifer Tollers, Gloria Reese-Taylor, Tavis Morello.

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