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I have a unique skill set in that I can draw upon my 20 years experience as a software engineer, ten years as a consultant, and an outgoing and gregarious nature to bridge the communications gap between developers and the non-technical.I have extensive product development experience. I have designed and built consumer products for the web and mobile and I have also built custom web applications to solve customer-specific business problems. I enjoy meeting people, learning about their businesses, designing and building customized multi-platform solutions to help them succeed.I also have skills in a variety of areas important to small and not-so-small businesses, including Sales, Marketing, Product Management, SEO, Social Media Strategy, Team Management, Coaching and Mentoring.Specialties: Application development, system integration, data management, training and business development.
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Customer Success EngineerAdobe Nov 2020 - PresentSan Jose, Ca, Us -
Sr. Technical ConsultantAdobe Mar 2019 - Nov 2020San Jose, Ca, Us
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Co-Founder / Lead Engineer / Product ManagerSproutbeat Nov 2012 - Presenthttp://sproutbeat.comSproutBeat is a music theory supplement system that is used by music teachers. It can be used across all music methods and provides supplemental materials to enhance the music learning experience. I designed the technology with my co-founder, wrote the API, hired contract developers and UX designers to build out the project. I am the principal product designer. I do market and competitive analysis, interview users and manage the product roadmap. I also serve as the business contact, writing contracts, partnership agreements and dealing with legal issues.
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DirectorLakeside Water Control And Improvement District #1 Apr 2010 - Apr 2022I served as a director on the board of the Lakeside WCID #1 from 2010 to 2022. As an elected official, my duties were to provide oversight and direction for the allocation of district tax dollars and set tax rates.
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Sr. Professional Services EngineerDatical May 2018 - Feb 2019Austin, Texas, Us -
Sr Service Delivery ManagerSprinklr Apr 2016 - Nov 2017New York, Ny, UsI run an international team of Integration Consultants and Web Developers which makes up the technical core of the Sprinklr services team. We deliver Advocacy websites, and do custom software integrations in support of customers in the Fortune 100. This requires us to work closely with the customer's business and technical teams as well as partners and agencies. We provide elite technical support to customers and partners on integrations related to the Sprinklr APIs and we also provide technical direction for automation to the global Sprinklr services organization. -
Service Delivery Manager - IntegrationSprinklr Oct 2015 - Apr 2016New York, Ny, UsI lead a global team of Integration Consultants in the delivery of products ranging from advocacy networks to commercial SAAS widget integration and support communities.
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Sr Technical ConsultantSprinklr Mar 2015 - Oct 2015New York, Ny, Us
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Sr. Technical ConsultantDemand Media Jan 2013 - Feb 2015Santa Monica, Ca, UsAssist Pluck customers in implementing widgets on their pages in a post-sales Professional Services role.Consult with customers on best-practice approaches for using Pluck widgets to most effectively reach their business objectives.Provide implementation support, data migration and tool development to internal and external customers. -
Founder / Developer / Creative DirectorInternet Flotation Devices Sep 2002 - Jan 2013I supported small businesses with website development and general business process automation and product development. I built databases, applications and products to help businesses embrace new technologies and advised them on how to use existing and emerging technologies to reach their objectives.My job at IFD was to identify the emerging technology that can help businesses address the challenges that they are facing and then implement those solutions.
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Online Operations ManagerCmit Solutions, Inc. Nov 2010 - Dec 2012Austin, Tx, UsI supported the franchise system with initiatives involving online presence, SEO, SEM, integration of online services and custom business process automation. I advised upper management on technology options to solve internal and system-wide initiatives, and I advised franchisees nationwide on strategies for increasing visibility in the search engines.I created business processes documentation and mentor junior personnel in the execution of those processes.The technology I worked in was generally, PHP, JavaScript, HTML, CSS, SQL and Non-SQL databases. -
Sr Software EngineerXerox Mar 2003 - Oct 2008Norwalk, Connecticut, UsDeveloped new applications from requirements documents as well as maintained existing code through the bug identification, and emergency change request processesOptimized file processing through extensive architecture change that resulted in a file processing speed increase of 400%Developed a JSP/Java web-based application to support training and scope management across projectsWrote JavaScript, Java Classes, PL/SQL Stored Procedures,Automated unit tests using proprietary framework to ensure that code met quality assurance requirementsInterfaced with internal customers to define requirements and define project scope and timelineDeveloped batch interfaces for ACS’s first online WIC (Women, Infants and Children) system for the State of MichiganDelivered highly robust and reliable software for State Benefits Eligibility system integration using Java technologies, including the creation of middleware and internal API’sPerformed code reviews with team members both in Austin and in TianJin China to ensure that code produced successfully met requirementsDeveloped course and mentoring material for offshore training of TianJin China resourcesCollaborated with other engineers on process enhancements with a commitment to continuing process improvement -
Software EngineerSelf Employed Software Engineer Jul 2000 - Mar 2003Developed code for a robust web-based application using Visual Basic 6, VBScript, JavaScript, HTML and SQL Server 7.0Programmed COM objects in Visual Basic 6 to handle data access and business logic for the systemDesigned and built various tools for filtering, updating and manipulating data in client-side arraysWrote and edited complex stored procedures in Microsoft SQL Server 7.0Developed and implemented production roll procedures, documentation and maintained development environment architecture, status and changesDesigned and built web based requirement tracking software to be used by EpicEdge and its clients during and after PeopleSoft implementationsBuilt and implemented web based incident tracking application used as system of record for support of PeopleSoft implementation at Texas Department of HealthProvided instruction and production support of web based incident tracking systemRedesigned and built statewide PeopleSoft introductory website for Texas State Health and Human Services CommissionWorked on a contract basis for development companies in the Austin area such as Spherion e-Talent Group (assigned to Dell) and Catapult SystemsCoded ASP applications using VBScript, JavaScript, VB, XMLDOM and Oracle 8, and SQL Server 2000 databasesProgrammed in a Commerce Server 2000 development environment to build an administrative interface to a database supporting the NewHomeSource.com website.Scheduled and conducted code reviews in accordance with coding procedures and drafted supporting documents for production move packets
James Laughlin Skills
James Laughlin Education Details
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The University Of KansasGeneral -
Wichita State UniversityEconomics
Frequently Asked Questions about James Laughlin
What company does James Laughlin work for?
James Laughlin works for Adobe
What is James Laughlin's role at the current company?
James Laughlin's current role is Customer Success Engineer at Adobe.
What is James Laughlin's email address?
James Laughlin's email address is ja****@****now.com
What is James Laughlin's direct phone number?
James Laughlin's direct phone number is +151260*****
What schools did James Laughlin attend?
James Laughlin attended The University Of Kansas, Wichita State University.
What skills is James Laughlin known for?
James Laughlin has skills like Seo, Software Development, Javascript, Web Development, Css, Web Applications, Social Media, Html, Integration, Management, Databases, Small Business.
Who are James Laughlin's colleagues?
James Laughlin's colleagues are Bernice Batz, Kyli Singh, Tinju Augustine, Sachin Rajpoot, Jdjejskek Jei, Nourhan Hamdy, Albert Xu.
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