Ren Walsh Email & Phone Number

Huntington Beach, Ca, Us

Orange County, California, United States

Orange County, California, United States

• Responsible for processing bi-weekly payroll 26 times per year achieving 100% accuracy rate over 54 cycles covering weighted overtime vs. rate-in-effect, split shift premiums, health insurance deductions, company contributions, and garnishments.• Invented company-wide bonus framework and sophisticated calculation tool with objective reporting conventions on quarterly basis.• Remits bi-weekly contributions to CalSavers retirement savings program adjunct to POP Section 125 plan.• Forecasts and analyzes budget KPIs for workforce planning up to $1M, devises yearlypro forma up to $5M, determines overall efficiency utilizing data analytics.• Categorizes QuickBooks transactions daily, oversees and modifies ledger of accountsweekly, reconciles journal entries to +/- $0.00 monthly.• Dispatches accounts payable via ACH, bill pay, check, money order, instant transfer, andcredit up to $250K.• Generates weekly accounts receivables up to $959K. Actualized $132K in recoupedrevenue over 24 months.• Reviews and audits yearly insurance premiums, general and professional liabilitypolicies, POP 125 plans, and workers’ compensation. Conducts anti-discriminationaudits as required by law annually.• Prepares and issues W2s, 1099s, W8-BENs yearly.• Performs annual risk assessments for three $1M business units.

Orange County, California, United States

• Responsible for full-cycle recruitment, coaching, and training. Composes job descriptions aligned with organizational goals. Evaluates analytics.• Assembles fair, competitive, organizationally viable compensation packages (salaries, medical benefit suites, profit sharing, commissions, bonus structures, relocation packages, retirement savings plans, reimbursements, peripheral wellness programs).• Advanced an operational team of three to over 50. Elevated four critical staff to managerial positions with succession; responsible for six high-level direct reports.• Maintains local and federal compliance for 50+ team members, 183 vendors, and two strategic business partners (Irvine Company, Waldorf Astoria).• Drafted, digitized, and implemented new onboarding protocol for 60+ employees effectively over two years with unanimous acceptance.• Penned modernized employee handbook encompassing corporate, local, and federal guidelines, policies, procedures, and laws centered around full inclusion and transparency.• Regularly authors and executes legally enforceable employment contracts, vendor agreements, and partnership documents.• Achieved employee retention rate of 98.36% over 25 months tenure and 50 associates.• Launched transparent, company-wide communication framework with team receptionresulting in over 10,000 messages and 30+ channels to date.• Pioneered employee performance management point system, adopted forward-thinking practices for tracking rewards and performance improvement plans.• Manufactured contemporary training procedure for 35+ employees fostering universalquality of adoption from top-down management.• Conducts biannual performance reviews with 45 individuals, instigates wage increases.• Built employee referral program proliferating diversity, equity, and inclusion incentives.• Experience with FMLA occurrences, complex issue resolution, and change management.

San Diego, California

San Diego, California

Think APC, LLC is a dynamic, experience-led consulting firm specifically focused on the cannabis industry and all ancillary markets. Let Think APC take you on a pragmatic and results-driven journey to success. We work with both struggling businesses, as well as growth-oriented businesses, looking to improve performance, heighten employee satisfaction, and ultimately increase the, "bottom line."• Responsible for creating new/improved, scalable, standard best operating procedures and KPIs for struggling, or growth-driven, businesses using Harvard’s business plan model and SCRUM.• Manage personal client database of ten, consult on vital financial records such as cash flow statements, balance sheets, create proformas, conduct accounting and general bookkeeping.• Meet in-person, or communicate via conference chat, with various clients for an average of seven to ten weekly appointments using various technologies, such as Monday.com, Slack, and Asana.• Practice and enforce safe business standards and encourage lean six sigma managementtechniques, while promoting inclusive and positive corporate culture.• Maintain a personal consulting website and business email account with about 200 newmessages per day for client exposure and client maintenance.• Able to assist clients with basic coding of WordPress, iPage, or Wix site builders using HTMLlanguage, able to apply plug-ins from third-party software such as OnFleet or Adobe Flash Player.

San Diego, California

• Drafted, organized, and perpetuated formation of unprecedented cannabis delivery company from original $10,000 start-up loan, resulting in $5M lifetime sales.• Coordinated and participated in successfully closing seven-figure Series A fundraising round with positive exit and succession plan implemented. Created comprehensive 100-page business plan and investor pitch deck.• Performed company start up functions: created first company logo, coded comprehensive website with e-commerce/online ordering, navigated social media marketing campaigns, drafted standard operating procedures, secured three real estate locations, maintained defined KPIs, CRM/CRO expert.• Conducted daily, weekly, monthly, and quarterly financial reports regarding operating expenses on performance, payroll, taxation, data analysis, proformas and financial forecasting with monthly sales of $95,000+.• Responsible for full-cycle recruiting, hiring, performance reviews, recognition, discipline, and termination of 90+ employees over six years, coordinated departmental schedules, structured team modules for training / growth development / inclusion. Maintained employee retention rate exceeding 80% and kept labor expenses and costs below 20% of gross sales.• Increased categorical sales 43% in year three by securing strategic vending partnerships and creating new, dynamic marketing approaches, resulting in 25% escalated month-over-month sales in 2019.• Managed complex structural operations: Fielded 300+ phone calls per week, logistically coordinated up to ten employees’ delivery routes throughout San Diego County with 70 orders daily, processed up to $30,000 in cash per day, and facilitated 500+ monthly merchant processing transactions simultaneously.• Maintained a 5.0 company rating on multiple platforms with 750+ combined client reviews online.• Primed SEO to achieve first-page Google search-listing in years 2015, 2016, 2017 and websitephotos engaging almost 200,000 views over 30-days.

San Diego, California

• Facilitated establishment of multi-faceted merger between five organizations valued at $15M USD.• Created comprehensive financial budgets with forecasts / pro forma up to $30M USD.• Responsible for complete oversight of financial analysis, including basic accounting and general bookkeeping of records, receipts, assets, and liabilities.• Assisted in aiding strategic relationship between San Diego Delivery Alliance andCoast Drive Management group. Presented and led, coordinated, and attended monthly SDCDAmeetings and consumer events with audiences of up to 150 people.• Drafted, implemented, and maintained proprietary, above-par standard operating procedures,training manuals, and evaluation scripts to facilitate the formation of Coast Drive Management.

Greater San Diego Area

• Processed, self-tracked, and delivered cannabis medicine to 25-35 patients per day under strict time constraints, covering the geography of Greater San Diego using GPS technology.• Responsibly handled personal-route currency tender of up to $2000 per 6-hour shift with zero accounting errors, loss of currency, or discrepancies during lifetime tenure with company.• Documented, reported, and self-tracked all personal delivery sales of up to $10,000 per 5-day work week, general accounting contributed towards weekly payroll activities.• Daily mileage tracking, vehicle maintenance, up-to-date licensure and certifications diligently upheld to the highest standard of CA / San Diego law.• Promoted to lead driver within 1.5 months of employment, recognized as employee-of-the-month for three consecutive months before exiting to finish business school. Drove revenue and encouraged sales by earning highest commissions for company month-over-month (all nine months of employment).

Greater San Diego Area

• Coordinated and delivered cannabis medicine to 10-20 verified patients per day within strict time constraints over the geographic landscape of Greater San Diego following all compliance laws.• Answered up to 15 sensitive phone and email inquiries per day, interfaced between the CEO and patrons to exceed expectations and identify consumer trends in highly regulated industry.• Created, implemented, and developed first social media accounts on Facebook, Twitter, Instagram, Tumblr, Google+, WeedMaps, Where’s Weed, and Leafly resulting in 1000 followers.• Daily data entry, general bookkeeping, and analysis of comprehensive sales, financial reports,client feedback, and employee departmental coordination for $50,000 - $60,000 per month insales. Created benchmarking goals to achieve 10% growth in sales month-over-month.• Managed operating expenses to reduce shrinkage, waste, and inventory loss by $500/month.• Programmed basic HTML language into existing WordPress site in order to increase aestheticvalue presented to consumers, example: user contact forms, bold characters, landing pages.

Groton, Connecticut

• Greeted, served, and provided superior guest experiences to 60-100 daily guests per extremely busy shift, managed section of six to seven 4-person tables per shift, focusing on anticipating guest needs, maintaining food and beverage safety / compliance.• Worked with team of six FOH staff to coordinate, streamline, and maximize efficiency and guest satisfaction with dine-in, take-out, and delivery orders (about 150 additional checks/day) for an overall sales volume of $30,000-40,000 per day. Recorded and reported all personal sales daily.• Worked with BOH staff to ensure food accuracy, allergen concerns, and guest requests were met with utmost care. Encouraged positive BOH culture to promote higher levels of food quality and service to other departmental staff and patrons.• Followed 200-point comprehensive (1-2 hours) cleaning plan conducted twice per day, once per shift, to ensure all health, food, and safety codes were exceedingly met.

Niantic, Connecticut

• Facilitated client coordination and office flow for average of 20-40 daily appointments with emphasis on professionalism, medical health and safety, wellness, and overall satisfaction.• Industrious personal tasking ability, answered up to 35 calls per day, scheduled 20-40 follow-up appointments, handled currency tender of up to $8000, including merchant processing.• Inventory management with purchasing abilities up to $12,500 per week, processing abilities of $50,000 per month in shipments and supplies of consumer packaged goods and merchandise.• Daily data entry and analysis of comprehensive sales, financial reports, client trends / feedback, and employee departmental coordination for $80,000 - $90,000 per month in sales.• Organized and perpetuated print and digital media marketing campaigns for consumer packaged goods and merchandise resulting in 15% increase of product sales month-over-month in 2012.• Assisted in implementation of new, Shopify, plug-in to existing eCommerce website in order to increase customer satisfaction from shopping experiences overall. Efforts led to 15% increase in overall price-per-visit (average order size).

Storrs, Connecticut

• Drafted, organized, and perpetuated formation of non-profit hunger ending restaurant on campus working with, The Hunger Project, and, FeelGood World, towards goal of ending poverty.• Organized additional weekly volunteer meetings, presented 32+ Power Points, lead discussions on issues of poverty, hunger, wellness, nutrition, and hospitality focused on staff development.• Scheduled 50+ volunteer staff members to successfully run an on-campus restaurant working under a rigorous non-profit operational structure. Diligently managed all operating expenses.• Established and coordinated ongoing relationships with local community, food and beveragevendors, local organizations, and campus officials to run bi-weekly food stand “deli/restaurant”on campus with functional supply chain management plan.• Trained 20+ volunteer staff members in safe food handling skills, monitored safe food handlingpractices at bi-weekly food stand, practiced proper waste disposal and dish sanitization, enforcedsafe handwashing techniques as well as various other health / food safety regulatory codes.• Recruited, enriched, and lead 50+ new volunteer members into becoming social entrepreneurs, set in place a succession plan for future leaders after personal exit. Promoted inclusive and positive working culture, ensuring the safety of all team members both physically and emotionally.• Responsible for inventory management, procurement, and storage of $5000 in perishable and non-perishable food stand materials sourced as donations from local community vendors.• Set up all social media and digital communications channels, obtained 2,500 local followers in first 30 days of online presence. Handled all marketing communications between organization and university, including merchandising efforts such as apparel and specialty goods.

Seasonal oceanfront lifeguarding for 8-hour variable shifts. Responsible for ensuring the safety of patrons and swimmers, as well as handling and interacting with sick, upset, injured, or otherwise usually amicable patrons on a day-to-day basis. Maintaining the safety of the park was also an additional duty.

Clinton, Connecticut

• Greeted, served, and provided superior guest experiences to 20-50 daily visitors per shift, driving and balancing overall satisfaction based upon ongoing FOH and BOH needs, in tandem with customer requests and preferences.• Granted keyholder authority, opened and closed restaurant average 3x per week while maintaining 3.5 school GPA and as a three-sport athlete.• Maintained state compliance with liquor laws / restaurant protocols serving 40-80 drinks per shift.

East Lyme, Connecticut, United States

Old Saybrook, Connecticut

Customer service representative for a high-volume flower and gift call center. Fielded 40-60 calls per 8-hour shift from multiple lines, namely, From You Flowers and Pro Flowers, amongst others brands. Also coordinated customer deliveries, service inquiries, navigated customer complaints and processed refunds.

B.S. Business Administration, Human Resources; Finance, 3.87 Magna Cum Laude

Activities and Societies: Dean's List 2012-2014, Project for Homelessness

Animal Science, Pre-Veterinary Studies

Activities and Societies: FeelGood, Women's Club Lacrosse FeelGood UConn, Women's Club Lacrosse

Psychology

Activities and Societies: Women's Club Lacrosse, Women's Club Soccer Women's Club Soccer, Women's Club Lacrosse, Recreational Women's Diving