As a shift Lead/supervisor at Laderach, the main responsibilities and goals are:- Monitor, achieve and exceed monthly store sales goals by 110% developing and implementing business plans according to the store manager's guidelines and the retail overall trends.- Address unexpected issues, clarify inquiries, and defuse conflicts with unsatisfied clients by facing complaints- Maintain high satisfaction experience standards facing forecasting supply shortages to maintain a high level of satisfaction by a 95%- Record reports on sales volumes, merchandising, and staff management to maintain a file management system- Lead an 8-staff sales team's performance by supervising and coordinating the duties and activities per shift.- Ensure a conversion rate of minimum 29% daily of the total traffic in the store.

Vice president Executive Volunteer

- Developed and implemented marketing strategies to market with specific value propositions- Analyzed market benchmarks and trends to determine consumer demand, potential sales volumes, and the effect of competitors' operations on sales- Achieved a 100% of the conversion rate goals to potential customers into qualified leads- Complied the 110% of the pipeline expectations using marketing tactics throughout the funnel

Co-founder and Marketing and sales manager of Story Brands, a marketing agency that seeks to help companies achieve their positioning and sales goals through storytelling. We create and execute digital and traditional marketing strategies

- Handled the Liaising and Networking with vendors and clients- Reviewed and evaluated commercial or industrial development proposals- Researched and Investigated opportunities to build a gross pipeline in LATAM & Caribbean countries- Planned, organized, directed, controlled, and evaluated daily operations to develop the sales Hub and standardized processes in the Region

- Built strong business relationships with distributors and suppliers.- Executed Go to Market strategies.- Built website with SEO Optimization.- Developed prospect clients and suppliers using LinkedIn Sales.

- Identified and closed new opportunities for financial solutions based on the client´s financial needs analysis.- Clarified inquiries to the business community members regarding development opportunities

Producción Ejecutiva del cortometraje "Perspectiva" selección oficial de la categoría de cortos profesionales en el festival "SmartFilms 2018"

- Met the goal in 8 Central American and Caribbean countries by reaching 80% of clients that adopt the service contract agreement.- Developed a capability model in Central America, the Caribbean, and the Andean region hubs to assess the performance and productivity of corporate banking service agents.- Analyzed Customer Representative ́s productivity and implemented strategies to improve it.

- Ensure canine wellness by being a goodwill ambassador to get funds for food and medicine for the pets.- Help to take care of the pets on adoption days.