Michael Sarrat Email & Phone Number

San Diego, California, United States

* Oversee a team of Sr. Coordinators to provide direct support to the Director of Operations, Sr. Director of North American Account Operations, Google Head of North American Channel Sales on various projects* Prepare Excel and Google Sheets reports, charts, graphs used by client service and field leadership* Schedule and coordinate meetings with Google Regional and Territory Sales Managers* Route and answer routine correspondence with Google Regional Sales Managers to ensure timely response* Order and maintain supplies for Google Territory Sales Managers* Responsible for coordinating executive leadership requests through direct reports and other departments* Management of day-to-day operations including calendar/email management, field/client requests, presentations* Able to handle multiple projects and daily priorities while also delegating tasks to direct reports* Collect and report on highly confidential information relating to Google products and data* Utilize Google Cloud Platform, SQL, and Looker visualization to maintain and use data to build reports for client service, field leadership and account manager teams

Irving, Texas, United States

* Onboard and offboard field employees through Mosaic systems* Create and continually enhance Google Sheets and Power BI reports* Use field sales data to create new execution plans for the field reps* Create and update call reports for field employees to use for store visits* Manage asset allocation to field reps and return of those assets* Lead trainings for other Mosaic operations teams and field reps* Create and maintain master rep and store lists for Google Carrier field reps* Complete ad hoc requests from Regional Sales Managers and Client Service Members

Irving, Texas, United States

* Onboard and offboard field employees through Mosaic systems* Create and continually enhance Excel and Power BI reports* Use field sales data to create new execution plans for the field reps* Create and update store call reports for field employees to use for store visits* Manage asset allocation to field reps and return of those assets to office* Lead trainings for other Mosaic operations teams and field reps* Create and maintain master rep and store lists for AT&T field reps

Irving, Texas, United States

* Onboard and offboard field employees through Mosaic systems* Lead weekly Ops conference calls with field directors on status of program* Use field sales data to create new execution plans for the field reps* Lead trainings for other Mosaic operations teams and field reps* Directly support Sr. Operations Manager, National Field Manager, and Director of Client Services on all projects/assignments* Answer questions and support field staff to keep Sr. Operations Manager free from minor requests* Prepare Excel and Power BI reports for use by National Field Manager, Account Director, and other leaders* Build and maintain SharePoint site for Hewlett Packard program* Schedule weekly/monthly video conference meetings with field and corporate leadership* Lead onboarding and offboarding process for field employees

Dallas/Fort Worth Area

* Onboard and offboard field employees through Mosaic systems* Participate weekly Ops conference calls with field directors on status of program* Deliver Excel and Power BI reports to client* Create and update store call reports for field employees to use for store visits* Maintain master rep and store lists for Tracfone reps

Dallas/Fort Worth Area

* Provide direct support to executive team including Owner/Operator, Director of Marketing, Director of Labor* High level of attention to the management of day-to-day operations* Generate and manage schedules for all full and part time associates* Schedule appointments with vendors and lead meetings with full staff* Minimize inventory expenses by preparing inventory reports for the Owner/Operator* Decrease waste, refunded transactions, and inventory costs* Use Customer Experience Management (CEM) to improve customer experiences in the restaurant * Create and develop training plans to increase team member's skills

North Richland Hills, Texas

Working closely with Operator of my restaurant to constantly be improving areas such as:* Labor Costs and Scheduling * Inventory Management * Training* Culture* Future Leadership Development* Outside Vendor Management

North Richland Hills, Texas

Dallas/Fort Worth Area

Customer Service* Achieving the every day goal of exceeding customer expectations.Sales and Marketing* Getting to know the customers and building relationships with local businesses.Finance* Became familiar with accounting principles and learned the value of profit and loss statements.Operations* Learn how to manage a team of people and maintain a fleet of hundreds of late model vehicles.

Arlington, Tx

Skills attained while working: Sales, Customer Service, Inventory Management.

Dallas/Fort Worth Area

Skills attained while working: Sales, Customer Service, Inventory Management, Stocking, Training, Visual Merchandising, Organizing, Ordering.

Master Of Business Administration - Mba, Sports Entertainment Management

Bachelor Of Arts - Ba, Business

Activities and Societies: Men's Basketball Team, Men's Golf Team, Student Athletic Advisory Committee, MarketShare Marketing Club

Education record

Activities and Societies: Men's Basketball Team, Men's Baseball Team, National Honor Society