- Provide oversight to all of the training team globally- Evaluate and maintain training, current training delivery methods and make recommendations to improve trainee experience- Partner with global delivery leadership, global audit team, and client partners to identify critical training needs or gaps that are essential to drive growth- Ensure consistency in training format and delivery along with knowledge retention on a global scale- Track training performance and measure the… Show more - Provide oversight to all of the training team globally- Evaluate and maintain training, current training delivery methods and make recommendations to improve trainee experience- Partner with global delivery leadership, global audit team, and client partners to identify critical training needs or gaps that are essential to drive growth- Ensure consistency in training format and delivery along with knowledge retention on a global scale- Track training performance and measure the effectiveness across multiple workstreams and lines of business Show less

- Evaluate and enhance business processes to ensure operational efficiency and effectiveness.- Collaborate with cross-functional teams to streamline operations and ensure compliance with industry standards.- Conduct audits of RSR recruitment processes for Google, identified areas of improvement, and implemented updates.- Coach peers and leaders through process changes, ensuring the delivery of top-tier talent acquisition services.

- Led full-cycle recruiting operations for technical experts, streamlined processes, and increased recruiting efficiencies.- Analyzed recruitment and retention data to develop strategies aligned with client expectations.

- Robust classroom instruction in key software applications used in business communication, data analysis, and information management.

- Managed a team of Implementation Consultants in a startup process improvement consulting firm.- Removed obstacles, managed major projects, and facilitated client onboarding processes.- Managed client implementation projects through effective communication and collaboration with Sales, Operations, and Implementation Teams.

- Championed business strategies and communicated expectations across Merchandise, Accuracy Control, and Distribution Center teams (approximately 1,500 employees).- Spearheaded a best practices evaluation project and established a best practices project model for other organizational divisions, including the training and coaching of all levels of employee - hourly to upper management.- Led advanced shipment notice (ASN) project committee and developed comprehensive data reporting.-… Show more - Championed business strategies and communicated expectations across Merchandise, Accuracy Control, and Distribution Center teams (approximately 1,500 employees).- Spearheaded a best practices evaluation project and established a best practices project model for other organizational divisions, including the training and coaching of all levels of employee - hourly to upper management.- Led advanced shipment notice (ASN) project committee and developed comprehensive data reporting.- Improved Layup Department’s new hire retention and accuracy through data analysis, coaching, and counseling of associates and peers resulting in an improved and more accurate building flow. Show less

- Led, engaged, and empowered team of 65+ employees in a fast-paced, challenging environment withshifting priorities; captured a collaborative commitment to sustainable company success.- Employed powerful leadership skills to motivate the team, ensuring production and progress reachedworld-class levels.- Enhanced Layup Department’s new hire retention and accuracy - and secured an improved building flow.

Problem-solving and collaborative communication.

- Adjunct Instructor of Business Communications & Career Planning & Development. - Led robust classroom instruction to prepare the diverse student population for career success.- Ensured students secured a comprehensive understanding of effective business correspondencedevelopment, employment application process, research proposal composition, and digital presentation delivery.

Website and marketing materials development.

Strategic marketing and communications development.