Spearheaded the successful implementation of a new organization within Small Business - Infrastructure Solutions Group. Led and executed product strategies driving business growth and meeting customer needs. Played a pivotal role in supporting sales enablement activities, driving increased revenue, and capturing a larger market share. • Collaborated with cross-functional teams to ensure strategic alignment and effective execution, promoting a unified approach to reaching goals. • Leveraged PMI methodologies to create end-to-end integrated planning and governance for customers, ensuring projects were optimized for efficiency and reliability.• Streamlined operations and enhanced business efficiency by standardizing regional Alternate Routes to Market processes, resulted in operational savings of 15%.• Spearheaded the implementation of the US Dell Expert Network Portal, significantly enhancing online capabilities for customers and driving substantial sales growth.

Managed and executed highly visible strategic sales initiatives for Medium Business, ensuring successful delivery. Advised and collaborated with sales leaders and business partners, establishing trust, and providing valuable insights to drive sales growth.• Lead project manager for remote selling pilot program, coordinating closely with Senior Vice President. Oversaw and facilitated Medium Business strategic core teams with a keen focus on optimizing people, processes, and go-to-market strategies.• Championed a design thinking project aimed at improving account transition process, resulting in enhanced efficiency, improving sales and customer satisfaction by 30%.• Implemented innovative digital tools transformation initiatives (SFDC Lightning, Sales Differentiated Support, and SalesWorks, significantly enhancing the customer experience and boosted online sales by 20%.

Operational project management lead for strategic global cloud-based customer with annual revenue over $400M. Delivered high-impact data center solutions utilizing effective project management skill, strategic thinking, and commitment to delivering solutions that exceeded customer expectations. • Served as the single point of contact, partnered with customer to develop end-to-end project plans and governance.• Collaborated with various global cross functional teams, both internal and external, to guarantee seamless and efficient execution.• Managed all aspects of operations from project initiation to successful delivery and set up, resulting in 20% growth. • Managed executive escalations and played a pivotal role in translating operational details to effectively engage global cross-functional stakeholders, facilitating prompt actions for issue resolution.• Streamlined day-to-day operations by implementing cost saving process simplification initiatives, resulting in improved operational efficiency by 15%.

Program Manager, North America Sales Operations, 2006 – 2007Project Manager, Product Group OEM Solutions, 2003 – 2006Global Commodity Manager, Worldwide Procurement, 2002 – 2003New Product Operations Project Manager, Product Group, 1998 – 2002