Laura Doherty Email & Phone Number

Australia

Townsville, Queensland, Australia

Townsville, Queensland, Australia

Responsible for shaping the future for customers by building a collaborative partnership through ongoing mentorship, support and effective case management.

Townsville, Queensland, Australia

Perform patient bookings for general medical imaging, specialist nuclear medicine, MRI and cardiology appointments, and support technicians and doctors to deliver sound and quality service.

Townsville, Queensland, Australia

• Exhibit a happy, customer-focused can-do attitude to ensure customers' needs are met. Contributions included:
• Maintain store presentation through effective merchandising, inventory management and stock control.
• Perform POS transactions and cash reconciliations, ending each shift accurately and safely.
• Ensure safety standards and procedures are upheld by utilising correct PPE and ensuring fuel and chemicals are handled correctly while applying stringent safety procedures across night-time shifts.
• Apply sound food handling knowledge in the preparation and display of a range of hot beverage products.

Townsville, Queensland, Australia

• Ensure young people aged 10 - 17 are supported to address their highest priority needs, and to assist in identifying and aiding the achievement of medium to longer-term goals, psychosocial skills building, and the.
• Act as a positive role model, applying sound rapport-building skills to develop trusting relationships that help the young person increase their self-esteem and confidence, and to identify their strengths and dreams.
• Liaise closely with the multi-disciplinary team to aid in promoting a client-centred approach to case management.
• Assist young people to develop the skills and confidence to advocate for themselves when medical decisions were being decided, reducing their stress and concern that their desires would not be heard. a
• Built rapport and communication pathways with rural clinicians to improve their understanding of the consumer perspective, thus enhancing their service delivery to patients.
• Engage in travel to rural sites and local indigenous communities and provide on-site support to staff and consumers, as necessary.