Laura Hacker Email and Phone Number

-Manages the overall day to day operations of the Wheaton Train & Carousel-Assists with managing the daily facility operations at the Wheaton Sports Pavilion-Assists at the Wheaton Ice Arena in the winter months or other facilities as needed-Helps develop and implement long term goals and operational procedures (e.g hours, rules, safety, etc.)-Assist with the programming (rentals, camps, classes and special events) at the Wheaton Sports Pavilion, review and approve instructor… Show more -Manages the overall day to day operations of the Wheaton Train & Carousel-Assists with managing the daily facility operations at the Wheaton Sports Pavilion-Assists at the Wheaton Ice Arena in the winter months or other facilities as needed-Helps develop and implement long term goals and operational procedures (e.g hours, rules, safety, etc.)-Assist with the programming (rentals, camps, classes and special events) at the Wheaton Sports Pavilion, review and approve instructor payments, conducts research to identify trends or seek information that would be useful to develop programs and evaluate them. Assist with program registrations for camps and classes at the Wheaton Sports Pavilion-Supervises designated staff. Recruits, hires, trains, schedules, and evaluates seasonal staff to assist with operations, camps & programs.-Ensures all staff receive various trainings ( CPR/First Aid; Defensive Driving; Customer Service; Youth Camp Standards, etc.) -Conducts performance appraisals.-Coordinates schedules for facility rentals and parties at the Wheaton Train & Carousel. Assists with the facility rentals and parties at the Wheaton Sports Pavilion to ensure conflict free operations and customer satisfaction. -Manages Customer service actives of the facilities-Coordinates Maintenances & Repairs of equipment and facilities-Performs a variety of administrative tasks such as: cash reports, facility inventory records, approving staff time cards, document maintenance needs and staff schedules-Coordinates annual safety inspections to ensure the Wheaton Miniature Train & Carousel are in compliance with Maryland Amusement Ride Regulations (DLLR)-Zamboni Trainer for Staff Show less

-Scheduling & Supervising Camp Counselors-Assisted Counselors for Special Ed Campers to participate safely and inclusively-Performed the planning and day-to day administration of skating camp -Communicated with parents for campers who had medication needs as well as Covid protocol

-Keeps track of the daily schedule to ensure that all ice rink activities and rentals operate on time-Operates Zamboni to resurface the ice between sessions-Supervises and ensures that all rink staff are performing their assigned duties & get appropriate breaks at times that make sense based on the rink schedule-Performs opening & closing duties, including cash handling, ensuring facility cleanliness and managing time effectively to ensure customers are able to enter the facility on… Show more -Keeps track of the daily schedule to ensure that all ice rink activities and rentals operate on time-Operates Zamboni to resurface the ice between sessions-Supervises and ensures that all rink staff are performing their assigned duties & get appropriate breaks at times that make sense based on the rink schedule-Performs opening & closing duties, including cash handling, ensuring facility cleanliness and managing time effectively to ensure customers are able to enter the facility on time.-Keeps up to date on rink/class schedules and facility policies/rules to respond to customer, staff and management inquiries and ensure that operations run safely Show less

- Supervises the day to day operations of the train and carousel-Monitors ticket sales & prepares bank deposits and daily cash reports-Supervises daily opening & closing of facility-Manages daily shift schedule-Handles cash funds, preparing cash reports & bank deposits-Ensures safe operation of the rides and assists with track and equipment maintenance-Communicates with managers, rides operators and cashiers to ensure that facility needs are met-Trains staff in safe… Show more - Supervises the day to day operations of the train and carousel-Monitors ticket sales & prepares bank deposits and daily cash reports-Supervises daily opening & closing of facility-Manages daily shift schedule-Handles cash funds, preparing cash reports & bank deposits-Ensures safe operation of the rides and assists with track and equipment maintenance-Communicates with managers, rides operators and cashiers to ensure that facility needs are met-Trains staff in safe and appropriate ride and POS operations-Ensures the cleanliness of the overall facility-Assists with Wheaton Sports Pavilion Camps as needed-Assists in booking and carrying out party room rentals-Communicates with party planners to ensure their needs are met- Performs minor train maintenance under the guidance of the train mechanic Show less

-Communicated with the host teacher to develop lesson plans for grades 1-6-Implemented lesson plans to teach students English-Utilized technology to enhance student learning-Tracked student progress over time-Developed rapport with students to improve their English speaking skills

-Performed logistical planning for educational programs-Greeted & registered visitors for public open house events-Supervised, recruited & assisted volunteers including creating shift schedules-Performed paleontological field work including collection & cataloging of fossils found on site-Planned & implemented tours of the site-Operated the museum at the Mount Calvert Historical & Archaeological Park in Upper Marlboro as needed

-Worked with mentor teachers to develop and teach lessons that alighted with the curriculum-Tracked student progress over time-Ensured proper accommodations were made for students with IEP’s

-Completed specialized internships in reading, math & science including the development of lesson plans within those subjects & assessment of student learning