Laura Hacker Email and Phone Number

Provide supervision and education of the Hazardous Cargo coordinators. Monitor teams performance and service line volumes to keep the work flow evenly distributed as service line volumes are constantly changing. Monitor each team members performance for yearly performance reviews. Investigate customer and internal departments complaints and find resolution within policies and compliance. Educate agents on policies and IMDG code to ensure full compliance. Serve as a liaison with vessel planners and provide hazardous acceptance lists for each vessel. Keep updated on National and International hazardous cargo transport