As Staffing Coordinator responsible for maintaining schedules of 100+ external caregivers to the elderly and disabled. This includes, but is not limited to staffing call offs in a timely manner, initial scheduling as well as any immediate needs of clients. Additionally as coordinator, work as a liaison to clients, caregivers and state agencies. As office manager responsible for all payroll, accounts payable and any human resource issues. Also responsible for answering multi-line telephone, filing as well as maintaining office organization.

Responsible for the self generation of qualified leads, running credit checks on said leads, finding lenders, meeting all stipulations through said lenders and closing on loans. Skilled at maintaining relationships with clients to further business. All business was telephone generated and included a high volume and demand for good telephone and people skills. Short employment due to drastic change in the market.

As general manager, responsible for all essential functions to maintain restaurant to Allegheny County Health Department standards. Maintained all cook and driver schedules. Additionally was responsible for all hiring as well as food ordering and inventory. All essential restaurant functions were maintained solely by myself as acting general manager. Designed new menu and assisted with advertising. Was effective in changing marketing tactics, thus increasing sales 30% in first 3 months.

As dining room server responsible for all aspects of customer service and general server duties. As certified trainer, responsible for teaching new hires to assist customers in accordance with Denny’s service standards, as well as to follow and maintain all policies and procedures put in place by both Denny’s and the Allegheny County Health Department. New hires trained to act accordingly while upholding the utmost in customer service. Decorated for service merit.

As telemarketer, was responsible for cold calling and generating qualified leads for loan officers in the mortgage field. These leads included financial information as well as all information required to run credit checks. During this time, met all standards and goals. All leads were telephone generated. As loan officer duties included but were not limited to: Generating qualified leads, running credit checks on said leads, finding lenders, meeting all stipulations through said lenders, closing on loans. Successful in maintaining relationships with clients to further business. All business was telephone generated and included a high volume and demand for good telephone and people skills.