Laura Olson Email and Phone Number
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Laura Olson personal email
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Multi-faceted IT professional with over twenty years experience in application development, hardware software, ERP support and the management of retail systems. Strong analytical, project management, interpersonal and communication skills with ability to motivate project teams to achieve results. Known for strong problem solving skills and diligence for meeting deadlines.
Lakefront Utilities
View- Website:
- lakefrontutilities.on.ca
- Employees:
- 16
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Billing And Customer Service SupervisorLakefront Utilities Jun 2024 - Present
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It Business Systems AnalystMatch Retail Apr 2022 - Jun 2024 -
Erp Application Technical Support Specialist4Gl May 2021 - Apr 2022Whitchurch-Stouffville, Ontario, Canada -
Retail Operations AnalystNicholby'S Apr 2020 - May 2021Unionville, Ont.The Retail Operations Analyst position is responsible for many facets of the business including project coordination and project management, management of client and vendor agreements, data analysis and reporting and system monitoring and troubleshooting. This role is customer focused in a fast-paced environment.
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Retail Business AnalystHallmark Canada Sep 2012 - Mar 2020Markham, Ont• Effectively manage and coordinate multiple Retail Business technology projects directed toward strategic business objectives• Manage all retail technology needs for new store openings including the procurement, staging, implementation and training of hardware and software including Point of Sale• Conducted annual PCI compliance audit to ensure security measures were to standards and to mitigate a data security breach -
It Project LeaderHallmark Canada Sep 2009 - Sep 2012• Assisted with the development, maintenance and execution the Hallmark Canada Retail Management and Point Of Sale program for the Hallmark Canada retail network• Supported retail technology for new store openings including the procurement, staging, implementation and training of Point of Sale hardware and software• Developed, maintained and executed the Hallmark Canada Retail Management and Point of Sale training program for the Hallmark Canada franchise network
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Business Development AnalystHallmark Canada Jun 2006 - Aug 2009• Successfully delivered I/T solutions using QMM methodologies to identify business needs, document business requirements while maintaining a partnership between the business and developers • Proactively collaborated with business partners to formulate and strategize business processes and solutions to reduce costs, improve operations and increase profits• Facilitated sessions with business partners and I/T staff to ensure project requirements were accurately gathered and communicated
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Senior I/T Support SpecialistHallmark Canada Jan 2000 - Dec 2006• Played a key roll managing, developing and implementing a new Point Of Sale technology solution for 55 corporate stores across Canada • Coordinated User Acceptance Testing ensuring all errors were recorded, reported and resolved• Collaborated with vendors and cross divisional teams to successfully implement the Point Of Sale solution on time and within budget• Developed documentation and technical guides for end users• Provided 2nd level Point Of Sale support to Service Desk Analysts
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Senior Information Centre AnalystHallmark Canada Jan 1997 - Jan 2000• Configured and maintained corporate servers and applications • Proficiently use problem solving skills to research and troubleshoot technology problems• Successfully tested and prepared corporate computers and systems for Y2K
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Information Centre AnalystHallmark Canada Jan 1995 - Jan 1997• Purchased, installed and supported computer hardware and software as per corporate standards and procedures• Responsible for receiving, tracking and resolving technical support calls for a staff base of approximately 600 employees
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Computer Programmer AnalystHallmark Canada Sep 1992 - Jan 1995• Developed, maintained and debugged COBOL, Easytrieve, RPG, CSP and REXEC programs• Designed, coded, documented and implemented online Retail Accounting and Credit mainframe applications
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Customer Service Representative (Banking)Canada Trust (Presently Know As Td Canada Trust) Jan 1989 - Sep 1996
Laura Olson Skills
Laura Olson Education Details
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Organizational Leadership -
Business Technology Management - Enterprise Systems (Erp)
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Information Technology
Frequently Asked Questions about Laura Olson
What company does Laura Olson work for?
Laura Olson works for Lakefront Utilities
What is Laura Olson's role at the current company?
Laura Olson's current role is IT Business Systems Analyst @ Match Retail / Wow!Mobile Boutique.
What is Laura Olson's email address?
Laura Olson's email address is lo****@****ark.com
What is Laura Olson's direct phone number?
Laura Olson's direct phone number is (901)-682*****
What schools did Laura Olson attend?
Laura Olson attended Ryerson University, Ryerson University, Seneca Polytechnic.
What skills is Laura Olson known for?
Laura Olson has skills like Retail, Team Leadership, Cross Functional Team Leadership, Leadership, Forecasting, Management, Inventory Management, Business Analysis, Team Building, Merchandising, Project Management, Strategic Planning.
Who are Laura Olson's colleagues?
Laura Olson's colleagues are Alexis Smith, Fred Clifford, Neil B. Freeman Phd, C.dir., Ryan Melvin, Scott Noble, Ryan Urabe, Jacklyn Mcintyre.
Not the Laura Olson you were looking for?
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Laura (Chow) Olson, CPA, CMA
Professional Accountant | Influencer | Adventurer | Connector | SpartanGreater Calgary Metropolitan Area1bluesparkenergy.com -
-
1grandwestauto.com -
1huskyenergy.ca
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