I am the project manager for the IT division. In this role I:- Managed the successful implementation of a multi-million dollar ERP system involving approximately 50 integrations, 60 direct contributors, 1,000+ system tests and dozens of communication touchpoints- Developed and administer a project management process to objectively assess and prioritize technology requests- Invited to spearhead several campuswide initiatives vital to the success of the college's strategic plan, demonstrating leadership and versatility beyond my primary role as Project Manager for IT- Manage end-to-end technology projects from requirements through implementation- Develop and monitor project plans in line with strategic objectives, budgets and timelines- Lead resource planning and foster team accountability while promoting a collaborative environment- Assess and mitigate project risks, propose solutions and escalate critical issues to leadership- Track and manage scope adjustments and ensure any changes to scope are documented and approved following proper change management processes- Provide regular and clear communication with project stakeholders through status reporting, customized dashboards and leading formal meetings- Provide coaching, mentoring and training to other team members on project management methodologies and Smartsheet software- Participate in the development and implementation of programs to reduce the college’s environmental impacts as an Environmental Sustainability Action Committee member

I worked closely with the Creative Director and Director of Communications and Marketing to develop, implement and manage multi-channel communications and marketing initiatives designed to build the college brand and engage prospective students, alumni, donors and the community. My role was critical to raising SNC’s visibility, attracting students, deepening alumni engagement, inspiring investment and building community partnerships. I oversaw market research, marketing consultation, account management, process development and measurement of marketing effectiveness. My position was responsible for producing annual marketing plans to align internal and external resources to achieve client objectives. I ensured positive client relationships across campus and supervised a Marketing Account Coordinator.

Served as the chief communications officer for the college for an interim period. Responsible for:- Maintaining an integrated approach to public relations activities that responds to internal and external needs- Leading strategists for college publications, college website, executive communications, marketing collateral, video production, internal communications, critical fundraising materials and various digital initiatives

As the marketing consultant & account coordinator in the office of communications, I was responsible for:- Providing expert marketing consultation and assisting in strategic planning, development and execution of institutional and unit marketing campaigns and strategies- Serving as the lead liaison between the office of communications and units in need of marketing services by creating and managing marketing plans and evaluation strategies- Designing, implementing and managing effective and efficient marketing planning, production and tracking processes through dynamic project scheduling, tracking and archival systems- Providing direction in the production of marketing communications by prioritizing and allocating department and contractor resources, assigning work, monitoring progress and measuring results- Helping internal clients determine marketing strategies through the gathering and interpretation of market research- Leading production and planning meetings

Employed at the Greater Green Bay YMCA on a part-time basis for the Special Populations program for adults with special needs.

- Supplied outstanding customer service and public relations on behalf of the CEO’s office with staff, volunteers, donors, members and the outside public- Provided high-quality administrative functions to support the President/CEO and Director ofOperations and assisted in the development of the department’s annual budget- Coordinated, organized and promoted several special events throughout the year includingthe annual meeting, volunteer recognition and new board member orientation- Provided copywriting, proofreading and design assistance to the marketing department

- Proactively developed and presented innovative, results-oriented business solutions for a diverseclient base with annual billings in excess of $400,000- Managed and prioritized dozens of client projects while administering client budgets—delegated and directed execution of appropriate client work to internal teams and outsidevendors- Offered a proactive approach to meeting clients’ goals by building an intimate knowledge oftheir business, brands, industry and customers- Developed and sustained primary client relationships and interface with senior-level contactseffectively and comfortably

- Nurtured client relationships and positioned Arketype as a trusted advisor to successfullyfulfill the revenue potential for each client- Collaborated with lead creative, business office, and outside vendors to ensure clientdeliverables were on time and exceeded client expectations- Played a key role in the development of proposals, timelines, strategy and creative output

Provide outstanding customer service to club seat and suite guests at Green Bay Packers home games.

- Singlehandedly lead the budgeting, planning, implementation and evaluation of allpromotional projects, programs and website designs in an effort to meet and exceed ticketand revenue goals- Managed special events, directed volunteer program and created master patron database- Provided administrative assistance to staff and Board of Directors and provided front-linecustomer service to patrons