Laura Mahon Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Lead a team of senior Project Managers on the creation & implementation of a strategy to optimise the complex Global Operations tooling landscape.Program Manager for global, multi-year initiative with stretching KPIs. Liaise with and get concensus from cross functional partners (Product and Ops) on resource allocation, frameworks, project plans and deliverables.Creation of a canonical frameworks to measure system Efficiency, Reliability & User Centricity across Global Operations broad portfolio of toolsPart of leadership panel for Project Manager organisation – project planning, resource allocation, performance management, trainingLead for Roadmapping – liaise between Product and Ops to gather, refine & stack rank business requirements each half. Create summary & present to leadership

Naas, Leinster, Ireland

Leader of a team of 20 developers, analysts and 3rd party contractors to bring innovative IT solutions to 25,000+ employees and to create exciting, engaging digital experiences for customers. Senior IT Manager for Kerry’s Digital Marketing Assets and Collaboration Applications. Lead for multiple large digital transformation programmes including cloud migrations, website consolidation and the launch of new enterprise applications.I am passionate about developing talent and creating high performing teams through coaching and strong leadership. As well as managing a large, diverse team, I was part of Kerry's Mentorship Programme and a member of the ICT Graduate and Intern selection panel.Responsibilities and achievements:Implement robust hosting, information security and coding standards across a portfolio of web and eCommerce sites. Simplification of portfolio from 100 websites and 1,100 domains to 60 sites and 600 domains. Move sites from diverse hosting landscape to centralised Azure instance. Introduction of agile processes (using GitHub and Azure DevOps) to reduce code change lead time for website changes from 4 days to 4 hours.Creation and implementation of a Digital Workplace Strategy for Kerry's 25,000 employees. Successful launch of Microsoft Office 365 applications (SharePoint Online, Microsoft Teams, Power Platform) across all functions and geographies. Set governance standards and application maintenance process across these technologies. Migration of large SharePoint 2010 and 2016 environments to SharePoint Online.Introduction of Workplace by Facebook enterprise social application for Kerry's 25,000 wired and frontline staff.Work with Kerry's global C Suite Executives to land new agile technologies including Microsoft Teams and Workplace by Facebook.Delivery of localised digital initiatives such as the introduction of WeChat Work in China and European Hotdesk booking system.

London, Greater London, United Kingdom

Leader of Unilever’s eCommerce ‘Shopper Tools’ Portfolio. Managing 2 analysts and 17 offshore developers to deliver innovations across a range of applications. Areas of focus included shoppable brand websites and media channels, Ratings and Reviews, eCommerce Performance Tracking and eCommerce Search Optimisation. Working with the eCommerce team was fast-paced as it is Unilever's biggest growth area globally. My team built strong relationships with our business partners to deliver against ambitious KPIs and drive sales through online channels. Responsibilities and achievements:Partner with global and local Digital Marketing and eCommerce Sales teams to implement and manage capabilities for over 55 brands in over 50 countries.Within 2 months of joining, led the negotiation of vendor contracts.Lead and develop a team of business analysts and offshore developers for activations and enhancements across 5 applications. Coach and mentor team to meet challenging KPIs.

Kingston Upon Thames, United Kingdom

Lead a team of 9 Developers and Business Analysts on the rollout of the new SharePoint Online platform to Unilever's 105,000 userbase across 130 countries. Involved close partnership with local IT and Communications teams on change management plans. Resulted in improved intranet performance and increased user engagement. Introduction of Microsoft Teams in early pilot phase.Responsibilities and achievements:Define Digital Workplace strategy across multiple applications including Office 365, Salesforce Chatter and Poppulo.Develop and rollout a new global intranet on SharePoint Online. This was achieved through leading a team Technical Leads and Business Analysts to rebuild over 300 complex sites from SharePoint 2010 to SharePoint Online. Sites were built in a mobile-first, socially enabled framework to drive engagement.Develop holistic ‘Next Generation Intranet’ strategy, outlining product roadmap for the next 2 years.

Kingston Upon Thames, United Kingdom

Accelerate management development programme consisting of four, 6-month placements with the aim of creating the technology leaders of tomorrow. The programme includes significant amounts of training in the areas of people leadership and project management and is focused on providing participants with stretching KPIs and management responsibilities from the offset.Funding & Cost Governance - Global Portfolio Management Office (IT Finance)March 2015 - September 2015Working with the Global IT Finance Director to implement changes to project management tools and processes- Development of Project Funding Strategy for Unilever's IT portfolio - Partner to IT Finance Team on project simplification. Lead on the simplification of budget tracking system by reducing the number of standard fields by more than half- Change management for global simplification project. Coordination of 9 face-to-face events to launch project targeting 5,000 employeesAgile Technology Change Lead (Unilever UK&I Local IT)March 2014 - September 2014Cross functional business partner to Unilever’s UK & Ireland local business- Manage upgrades to Microsoft Office 365 suite as part of pilot rollout of the technology- Coordinate communications, technical implementation & training- Manage monthly IT business engagement events for UK & Ireland employees. Improved understanding of IT policies and identified opportunities to enhance projects through the use of technology Chatter Activation Manager (Enterprise Technology Solutions)September 2013 - March 2014 Rollout and activation of Salesforce Chatter across Unilever. Integration with other collaboration applications including SharePoint 2010- Global roll-out and activation of Salesforce Chatter to over 90,000 users- Train senior leadership on platform- Report on application performance and uptake

London, United Kingdom

A 6-month secondment from Unilever at Save the Children International in London and Nairobi. Working directly for the global CIO, the role involved managing a range of IT projects and in the setup of the Office of the CIO.Implement new processes for the Office of the CIO relating to Communications, Performance Reporting & HR planning.Partner to East Africa Humanitarian teams in Nairobi.

Dublin based holistic performance improvement organisation specialising in helping professionals reach their peak potential.Consulted on the areas of Marketing, Communications and IT. Managed the development of a new company website and implemented a digital marketing strategy for the organisation.

Jewellery company in Australia. Working in both front of house sales and back-end marketing.Direct to customer sales in a competitive environment. Online marketing and website build.

West of Ireland charity. Working directly for CEO on implementation of marketing & fundraising campaigns.Manage fund-raising events, raising essential revenue for the charity.

Msc Computer Science, Computer Science, 2.1

Activities and Societies: Senior Treasurer of the UCD Caving and Potholing Club Undertook several different courses including web.

Postgraduate Degree In Marketing Practice, Marketing, 1St Class Honours

Bachelor Of Commerce, Marketing, 2.1