Hello everyone. My name is Laura, I have been working in tourism since 2002, I have worked in different sectors from cork airport to London Gatwick airport where I work for Servisair as ground crew between 2003-2009 checking in and boarding flights for different airlines used multiple operating systems for those airlines had to know about passports and visa also. In 2009 made the move to TUI as a holiday rep work in numerous destinations in Europe 2019 started my journey up the management ladder became team leader at the end of 2019 was assigned my 1st position in 2020 but the pandemic hit and put a stop to my career. Was offered a role august 2020 in Lanzarote but the UK and Ireland went into travel lockdown again. So I had to make the hard decision to leave this career behind for now. Moved home and started a different career in 2021 as hotel receptionist in hotel Kilkenny learned a new system of Hotsoft and worked through COVID and hotel operating policies 2 months in my role I got promoted to front office supervisor was very honoured to be chosen for the role. In June 2022 saw the position for receptionist at the tower was ideal as this hotel was located closer to home less travelling. And that a little bit about me. Update now moved into the banking sector from the end of October 2022 and with Bank Of Ireland in our call centre servicing our everyday banking customers a complete change have a whole set of skills. Thank you for taking the time to read this. Kind Regards Laura