Laura May Email & Phone Number

Oakbrook, Illinois, United States

Project Manager supporting Ace Hardware

Self-Employed

Led the overall team to support $414M business in development, implementation and financial performance of operational strategies and tactics related to store operations. Including support functions related to communications, in-store operations, support center, misc. services, logistics, procurement, supplies, training, credit services, owner contracts.

Hoffman Estates, IL

Led the overall development, implementation, execution and financial performance of strategies and tactics related to Financial Services (i.e., leasing, credit). Including managing the Buddy’s Home Furnishings Franchise from inception to ongoing field execution and field team management. Responsible for overall P&L financial performance of the RTO.

Led the overall development, implementation, execution and financial performance of strategies and tactics related to services including Franchise Development and Selling (i.e., Fleet/Delivery, Leasing, Home Services, Financial Services, Carpet Cleaning franchise, Kitchen Cabinet Franchise, etc.). Strong focus on developing relationships and influencing.

South Chicago, MO And IN

Responsible for providing overall direction and guidance of a $140M Region to maximize revenue and profitability, while developing talent and promoting quality customer service in 20 stores.  Manage 20 store teams, including Regional Operations and influences dotted line Region Loss Prevention and Region Human Resource driven towards common goals to drive.

Greater Chicago Area

Key “go to” for all elements that impact the Hometown Format to ensure project management, workload capacity, field connectivity and overall, in the vision of the format. Manage new store openings while staying in line with expense, timelines and overall driving future results in sales, operational disciplines and customer experience. Accountabilities.

AR, AL, MO, LO, TN, KS

Accountable for performance of 10 District Sales Managers who oversaw 132 stores for overall P&L profitability in a $162M region. Supported region level operations, including P&L management, payroll and expense, inventory control, merchandising standards, customer experience, store presentation, contract management and owner relations Accountable for.

Chicago, IL

At various times, directed a team of 14 and their direct reports in the areas of Communications, Training, Signing Operations, Visual Presentation Standards, Field Business Managers, Field Visual Managers, Fixture and Collateral Design, and Storewide Signing to ensure adherence to National Presentation Standards and special project objectives. Overall.

Illinois And Iowa

Accountable for planning and managing district performance of apparel and hardlines businesses and overall operations (to include Automotive, Human Resources, Loss Prevention, Store Operations). Accountable for the financial performance of eight high volume stores with $136M in annual sales. Recruit, select and develop a team of 8 Store Managers and their.

North Chicago

Assist the DOS and assume total responsibility in DOS absence for planning and managing district performance of apparel and hardlines businesses and overall operations. Accountable for the financial performance of eight high volume stores with $189 million in annual sales. Recruit, select and develop a team of 8 Store Managers and their managers and store.

Chicago, IL

Directed a team of 18 managers and their direct reports in the areas of Communications, Training, Signing Operations and Production, Fixture and Collateral Design, and Storewide Signing to ensure adherence to Visual and National Presentation Standards and special project objectives. Accountable for all storewide signing (including licensed businesses).

Greater Chicago Area

Managed 10 direct and 7 sub reports responsible for visual and merchandising presentation in remodeled and updated stores to comply with national presentation standards and merchandising plans. Corroborated with Operations, Support, Loss Prevention, and Sears Businesses to implement key company directives. Oversaw the ordering of fixtures, signs, and.

Southeast United States

Managed, trained and developed Cluster Visual Managers in implementing the look and feel of Sears throughout 130 stores region-wide. Responsible for executing all monthly planner set-ups in the stores.> Created four prototype stores with support training documentation and trained district and store staff.