Laura Sánchez Rivera

Laura Sánchez Rivera Email and Phone Number

Executive Assistant @ ZALEMO Corp.
houston, texas, united states
Laura Sánchez Rivera's Location
Bogota, D.C., Capital District, Colombia, Colombia
About Laura Sánchez Rivera

I'm someone who loves connecting with people and embracing different cultures. Fluent in two languages, I've worn many hats – from tech support wizard to nurturing caregiver. You'll often find me juggling multiple tasks with ease and a smile on my face.In the tech world, I've got your back! I've tackled all sorts of issues with patience and problem-solving skills. And when it comes to customer service, I'm your go-to person – easygoing, great at communicating, and always ready to help.But that's not all! I've also been part of cultural exchange programs, which have broadened my perspective and taught me the value of teamwork and responsibility.Whether I'm fixing tech glitches, babysitting the little ones, or sharing stories from different corners of the world, I bring enthusiasm and a can-do attitude. Let's connect and make something awesome together!

Laura Sánchez Rivera's Current Company Details
ZALEMO Corp.

Zalemo Corp.

View
Executive Assistant
houston, texas, united states
Website:
zalemo.com
Employees:
7
Laura Sánchez Rivera Work Experience Details
  • Zalemo Corp.
    Executive Assistant
    Zalemo Corp. Apr 2024 - Present
    Houston, Texas, United States
  • Cultural Care Au Pair
    Cultural Exchange Caregiver
    Cultural Care Au Pair Mar 2021 - Feb 2024
    Salt Lake County, Utah, United States
    In my role as a caregiver, I prioritized fostering companionship and emotional support by engaging children in meaningful conversations and recreational activities. Implementing a variety of educational activities, I aimed to stimulate social and cognitive development while ensuring an enriching environment. Vigilant monitoring of children's behavior and activities ensured their safety and well-being at all times. Juggling schedules for multiple children, I effectively balanced activities… Show more In my role as a caregiver, I prioritized fostering companionship and emotional support by engaging children in meaningful conversations and recreational activities. Implementing a variety of educational activities, I aimed to stimulate social and cognitive development while ensuring an enriching environment. Vigilant monitoring of children's behavior and activities ensured their safety and well-being at all times. Juggling schedules for multiple children, I effectively balanced activities, meals, and rest time to optimize their daily routines. Additionally, I promoted bilingual development skills through curated learning resources and thoughtful lesson planning, striving to enhance their linguistic capabilities and overall growth. Show less
  • Cox Communications
    Technical Support Specialist
    Cox Communications 2019 - 2020
    Colombia
    Proficient in delivering remote technical support, I am adept at assisting clients with diverse technical backgrounds, ensuring effective solutions tailored to their needs. My experience includes meticulous documentation and tracking of support tickets using advanced help desk software, ensuring swift resolution and comprehensive follow-up. Additionally, I possess expertise in troubleshooting and resolving complex issues related to server configurations and applications, ensuring seamless… Show more Proficient in delivering remote technical support, I am adept at assisting clients with diverse technical backgrounds, ensuring effective solutions tailored to their needs. My experience includes meticulous documentation and tracking of support tickets using advanced help desk software, ensuring swift resolution and comprehensive follow-up. Additionally, I possess expertise in troubleshooting and resolving complex issues related to server configurations and applications, ensuring seamless functionality. Leveraging CRM software, I streamline communication across departments and efficiently manage sales leads, optimizing customer interactions and enhancing overall organizational efficiency. Show less
  • Foundever
    Customer Service Representative
    Foundever 2017 - 2020
    Colombia
    - Managed incoming customer inquiries via phone, email, and chat in a timely and professional manner.- Provided accurate information and assistance to customers regarding products, services, and orders.- Resolved customer complaints and issues with empathy and problem-solving skills.Utilize CRM software to track customer interactions and maintain detailed records.- Collaborated with other team members to address complex customer concerns and escalate issues as needed.-… Show more - Managed incoming customer inquiries via phone, email, and chat in a timely and professional manner.- Provided accurate information and assistance to customers regarding products, services, and orders.- Resolved customer complaints and issues with empathy and problem-solving skills.Utilize CRM software to track customer interactions and maintain detailed records.- Collaborated with other team members to address complex customer concerns and escalate issues as needed.- Identified opportunities for process improvement and contribute to the development of customer service strategies. Show less
  • Lyft
    Customer Service Specialist
    Lyft 2017 - 2019
    Colombia
    With a proven track record, I have effectively managed customer inquiries and resolved issues promptly and professionally, ensuring optimal satisfaction. My adept communication skills have been instrumental in building strong rapport with customers, fostering lasting relationships, and maintaining high levels of satisfaction. Simultaneously managing multiple projects, I consistently meet deadlines with efficiency and precision, ensuring seamless operations. Moreover, I excel in handling… Show more With a proven track record, I have effectively managed customer inquiries and resolved issues promptly and professionally, ensuring optimal satisfaction. My adept communication skills have been instrumental in building strong rapport with customers, fostering lasting relationships, and maintaining high levels of satisfaction. Simultaneously managing multiple projects, I consistently meet deadlines with efficiency and precision, ensuring seamless operations. Moreover, I excel in handling high-volume transactions meticulously, ensuring accuracy and strict adherence to banking regulations. Show less

Laura Sánchez Rivera Education Details

Frequently Asked Questions about Laura Sánchez Rivera

What company does Laura Sánchez Rivera work for?

Laura Sánchez Rivera works for Zalemo Corp.

What is Laura Sánchez Rivera's role at the current company?

Laura Sánchez Rivera's current role is Executive Assistant.

What schools did Laura Sánchez Rivera attend?

Laura Sánchez Rivera attended Universidad Ecci.

Who are Laura Sánchez Rivera's colleagues?

Laura Sánchez Rivera's colleagues are Garrett Shelby, Laura Perea, André Ronco, Brian Shillingburg, Crystal Rincon, Rachel Rosier, Cody Rosier.

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