Laura Singleton

Laura Singleton Email and Phone Number

A career "relauncher" with an MBA and 10 years of Supply Chain Management experience
Laura Singleton's Location
Raleigh-Durham-Chapel Hill Area, United States
Laura Singleton's Contact Details

Laura Singleton work email

Laura Singleton personal email

n/a
About Laura Singleton

Prior to taking time away from the professional workforce I was employed with IBM for 10 years. During my time with IBM I held many support positions as well as management roles in a Supply Chain Management organization. My management roles consisted of managing a department of sixteen procurement professionals that were responsible for $345 million in supply purchases. I also managed a twenty-two person department of hourly warehouse employees that were responsible for the receiving, storing, disbursing and transporting of product to a multi-line manufacturing facility. I hold a BA in Materials and Logistics Management (now known as Supply Chain Management) from Michigan State University's #1 ranked undergraduate Supply Chain Management program and an MBA from Wake Forest University which I earned through their elite executive program.While away from the professional workplace I have managed a household and raised two children. In addition, I also went back to school to earn an American Montessori Society Infant and Toddler Credential Certification in which I used to perform part time work at my children's Montessori preschool. As a family we spent a year living in England due to an international assignment of my husband's job. During that time in England we were able to travel Europe and gain a great appreciation for the diversity of our world. Lastly, for many years I operated a professional pet care business.Even though I have taken time out of the professional workforce I feel that I still have many pertinent skills and attributes that would allow me to become a valued contributor in a very short time. My multitasking skills are exceptional as well as my creative problem solving abilities. In addition, I possess excellent written and oral communication skills as well as an unparalleled appreciation for organization and efficiency.

Laura Singleton's Current Company Details

A career "relauncher" with an MBA and 10 years of Supply Chain Management experience
Laura Singleton Work Experience Details
  • Ibm
    Americas Fullfillment Manager
    Ibm Jan 2001 - Oct 2002
    Raleigh-Durham, North Carolina Area
    Maintained and managed the fulfillment processes for several key large enterprise (LE) direct accounts. •Developed and implemented fulfillment processes to support unique customer requirements.•Provided process and fulfillment problem resolution for sophisticated customer issues.•Achieved 90%+ account serviceability by establishing excellent cross functional relationships and communication with marketing, sales, IT, engineering, quality, manufacturing, distribution, CSR, customer client team and the customer.
  • Ibm
    Manager, Oem Desktop And Server Fulfillment (2000-2001)
    Ibm Jan 2000 - Jan 2001
    Raleigh-Durham, North Carolina Area
    Managed a department of six professionals, responsible for the supply chain management of desktop computers and servers from four key OEM suppliers.•Improved department efficiency by eliminating department workload redundancies.•Provided career and development guidance to department personnel
  • Ibm
    Large Enterprise Direct Account Fulfillment Manager
    Ibm Jan 1999 - Jan 2000
    Raleigh-Durham, North Carolina Area
    Coordinated all aspects of the supply chain to service direct customer requirements.•Developed and implemented a weekly process that enhanced communications of product requirements to development, marketing and manufacturing.•Implemented a forecast process for custom models that increased customer serviceability by 35%.•Significantly improved customer satisfaction ratings by establishing and facilitating excellent cross functional communication and relations with the sales, marketing, quality and manufacturing teams.•Reduced custom product inventory overage 75% by implementing a build to order process.•Mentored and trained new hire employees.
  • Ibm
    Supply Chain Manager
    Ibm Jan 1997 - Jan 1999
    Charlotte, North Carolina Area
    Managed a department of sixteen professionals responsible for the managing the supply for a $450m revenue business unit.•Coordinated and communicated with suppliers during system migration to maintain continuity of supply.•Achieved the highest CSI rating ever from one of Solectron’s top three customers.•Managed through high levels of change including: manufacturing and logistics system migration, practices, procedures and philosophies of new employer, and office systems and operational tools migration.•Maintained positive relationships with 33 external core commodity suppliers and 3 internal IBM suppliers.•Developed and implemented alternative logistic strategies focusing on reducing total acquisition costs.•Improved team efficiency by initiating streamlined processes that reduced redundancy.•Initiated and led a department team to develop a training and process manual consistent with ISO 9000 standards.•Maintained high customer satisfaction and employee morale while reducing departmental resources by 50%.•Provided career and development guidance to department personnel.•Recognized by executive management for superior leadership during work force reduction activities.
  • Ibm
    Distribution Manager
    Ibm Jan 1996 - Jan 1997
    Charlotte, North Carolina Area
    Managed a twenty-two person department of hourly employees responsible for receiving, storing, disbursing and transporting product to a multi-line manufacturing facility. •Implemented new processes and procedures that decreased inventory variance errors and achieved record inventory audit results.•Managed department personnel and encouraged teamwork among a diverse workforce that resulted in the overachievement of business objectives and an overall improved team morale.
  • Ibm
    Supply Chain Management - Various Position
    Ibm Jun 1992 - Jan 1997
    Charlotte, North Carolina Area
    Inventory Planner, (1995 – 1996)Responsible for managing inventory of $450m manufacturing facility•Established and administered an inventory excess sales program that allowed for the sale of $4m of excess inventory•Identified and implemented strategies that reduced inventory to optimum levels•Prepared and presented monthly inventory forecasts to executive managementNew Products Planner and Procurement Specialist (1994 – 1995)Production Planner (1993 – 1994)Production Purchasing –Buyer (1992 – 1993)

Laura Singleton Skills

Microsoft Office Customer Service Microsoft Excel Leadership Microsoft Word Research Powerpoint Public Speaking Social Media Marketing

Laura Singleton Education Details

Frequently Asked Questions about Laura Singleton

What is Laura Singleton's role at the current company?

Laura Singleton's current role is A career "relauncher" with an MBA and 10 years of Supply Chain Management experience.

What is Laura Singleton's email address?

Laura Singleton's email address is ls****@****ibm.com

What schools did Laura Singleton attend?

Laura Singleton attended Wake Forest University, Michigan State University.

What skills is Laura Singleton known for?

Laura Singleton has skills like Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Research, Powerpoint, Public Speaking, Social Media, Marketing.

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