Laura Sofia Email & Phone Number

Whitestown, Indiana, United States

Zionsville, Indiana, United States

Indianapolis, Indiana, United States

• Relabeled and repacked Packages• Processed returns• Complied with all safety and work regulations• Ensured that all equipment was accurately stored

Indianapolis, Indiana Area

• Received, scanned and placed packages to their assigned pallets• Loaded heavy packages onto the conveyor belts and delivery trucks• Communicated effectively with fellow workers, supervisors, and other members of the team• Ensured packages were successfully transferred to their intended destination

• Entered recalled product information to the computerized Crisis Management System • Reported or indexed entry errors to a team lead or supervisor• Copied all provided paperwork and recorded each customer’s return information • Introduced new employees to systems and job functionsStericyle Call Center Agent: April 2018-July 2018

• Logged customer service inquiries and concerns accurately and timely • Reported escalations and adverse events to supervisors• Entered and verified all consumer and retailer contact information was correct• Maintained positive and professional telephone etiquette

Zionsville, In

• Enter grades into the computer system quickly and accurately • Organize and file paperwork into the appropriate folders• Work with the owner and other staff members to promote an supportive and effective learning environment . Plan and Implement daily classwork and homework assignments for all students.

Albion, Mi

Responsibilities include: . Managing 12-16 first-year female students. Attending and actively participating in weekly staff meetings . Completing administrative tasks promptly and accurately. Collaborating with staff members to promote and enforce a safe and positive environment for all residents

Bachelor’S Degree, English

Activities and Societies: Sigma Alpha Iota- Music Fraternity, British Eighth Marching Band, Union Board. Minor in Educational Studies

Master'S Degree, Public Relations, Advertising, And Applied Communication