Laura Spead Email & Phone Number

Washington D.C.

Lead, manage, and hone a high-performing 10-person team, paying close attention to individual projects, challenges, performance goals, and metrics. Foster a culture of trust, collaboration, and commitment to strategic work.Develop strategic communications plans that support the company’s mission and goals, cultivating exceptional content for stakeholder audiences.Harmonize efforts across various company departments and programs to foster collaboration, yielding higher quality, more consistent messaging.Coordinate diverse communication channels (print, digital, and social) and leverage new technologies for effective stakeholder audience engagement.Establish and implement efficient, measurable processes to meet enterprise goals, focusing on data analytics, feedback, and continuous improvement.Key Highlights:Developed and executed successful communications plans for a company-wide strategic initiative to shift $10 billion in annual collections from Bank of America to the US TreasuryCoordinated a multi-year company-wide response to new national security regulations; worked with federal agencies to craft and deliver content

Washington D.C. Metro Area

Joined as a Program Manager, promoted quickly into management role.Served 13 months as primary lead of the External Relations Division, overseeing a 10-person team. Responsible for fulfilling all aspects of internal and external relations on behalf of USAC’s four beneficiary programs. • Directed communications activities and campaigns, including live trainings, webinars, mass/tailored emails, newsletters, data collection/utilization, speaking engagements, social media, Annual Report production, internal communications, and for the public website: content development, maintenance, two iterations of redesign, and governance mapping • Managed budget of $541K, including vendor selection and management, and aligned expenditures with corporate goals• Promoted an environment of teamwork, collaboration, and responsiveness, which fostered positive relationships with the Federal Communications Commission, the USAC Board of Directors, and external program participants

Master'S Degree, Public Administration

Bachelor Of Arts (B.A.), Political Science And Economics

High School