Senior Client Coordinator
CurrentLiaison with Sales and clients in project scoping, pricing, coordinating details, and ensuring that client projects move smoothly through the ordering process.Support sales team through pre-sale proposal generation and client follow up. Serve as the primary point of contact for key clients. Work effectively with the Commercial & Operations Teams to ensure client satisfaction and overall client growth.Manage relationships with third party services knowing which vendors offer the highest quality and most competitive rates.Coordinate with outside vendors on additional services for our clients.Create processes and structure for preparing bids across different products and maintain consistency in client proposals and quotes.Create project plans for client proposals and bids to ensure we can successfully support and manage projects.Understand and manage the customer's needs and requests while following internal processes and guidelines.Support sales and account managers with creating opportunities and quotes in Salesforce CRM.Gather necessary client paperwork and purchase orders for accounting and internal stakeholders.Manage client specific pricing and accounting requirements.Flexible and able to adapt to change as responsibilities can constantly shift based on the needs of the clients. Provide training and support to junior client coordinators and team members.
