Laura Thacker Email & Phone Number

Virginia Beach, Virginia

Responsible for Customers in Texas, Oklahoma & New England territories as well as large OEM’s and Medical customers. Part of MDM Team for new CRM.2022 President’s Award Honorable Mention

Virginia Beach, VA

You need someone with expertise in managing several projects at one time, as well as someone who will pay attention to details and your needs. Good customer service is extremely important. You want someone that will listen to you, providing communication in a timely matter. I have over 25 years of Customer Service, Project Managing, Accounting and.

Virginia Beach, VA

• Received MVP Award for Fourth Quarter 2010.
• Hazmat Certified through Reactives Management.
• Obtain MSDS's for hazmat shipments.
• Complete Shipper's Declarations for hazmat shipments, and ensure appropriate placards accompany shipments.
• Complete AES filings for higher value shipments not falling under any FTR exemptions; shipments requiring a Dept of State Commerce license; DSP-5 or DSP-73 license(s) or non-NLR exemption commodities.
• Review all DSP-5 and DSP-73 licenses, making sure all documentation is in line with the stipulations of the license(s).

Mansfield, Ohio Area

• Route shipments and prepare invoices.
• Communicate with customers, forwarders, carriers, Inside Sales Dept., Plant Manager and Shipping Dept. to coordinate routing and expediting of domestic and international shipments.
• Responsible for issuing all export documentation in accordance with the U.S. Export Regulations.
• Compliance screening through MK Data and Open Harbor screening to check for any embargoes, denied parties, sanctions, etc.
• Issue NAFTA Certificates, Country of Origin Certificates, Quality Certificates and any other documents customers may require.
• Retrieve country of origin back-up data from suppliers for NAFTA Certificates.

Mansfield, Ohio Area

• Voucher all A/R and A/P invoices.
• Keep track of currency gains/losses for Controller.
• Balance with all Inter and Intra Emerson companies at month end.
• Completed DPO Project with vendors and Emerson Corporate.
• Set-up and implemented sales and use tax procedures for state of Ohio, Texas and Michigan.
• Assist in collections with past due A/R Aging Report.

Mansfield, Ohio Area

• Enter new actuator, mod-kit and spare parts orders in MRP system.
• Write up job sheets for new actuator orders.
• Pull drawings and bills of material for new mod-kits orders.
• Put together Sales and Engineering folders for orders.
• Type new bills of material and make changes to existing ones.
• Answer phone calls from customers for spare parts inquiries.

Mansfield, Ohio Area

• Responsible for lighting quotes, lighting lay-outs, lighting design, purchasing of lighting projects and all follow-up work necessary to complete a project. (Projects range from, but not limited to.
• Worked with engineers, specifiers, architects, contractors, manufacturers’ reps, etc. on lighting projects.
• Completed many design build projects with area contractors and business owners.

Cincinnati, Ohio Area

• Responsible for quoting all large outdoor lighting projects.
• Contact person for all outside reps, specifiers, distributors, contractors, etc. for technical support.
• In charge of purchasing all buy-out pole orders from suppliers.
• Worked with Engineering, Accounting, Purchasing, Inventory Control and Scheduling to quote special products, and acquire new bills of material.
• Entered new orders, and perform all Customer Service duties for all divisions of the company.
• Helped MIS with entering new products and nomenclature into computer data base.

Real Estate License, Real Estate

Managing Cosmetologist License

High School Diploma