Laura Baker Email and Phone Number

- Develop and own the end-to-end delivery of strategic plans and communications for Enterprise Human Resources Programs (example: Total Rewards, Employee Value Proposition, Performance Management, Global Mobility, Manager Upskilling, Wellness, Recognition) using our employee communication forums. - Promote the TMX employer brand and drive employee engagement through storytelling, supporting our priorities and establishing TMX as an Employer of Choice.- Build relationships with key business partners, including PR, Marketing, IT and Linguistic Services.- Track and report on results, and adjust content strategy based on engagement.- Work with IT to continually evolve the intranet for the most dynamic employee experience possible.- Manage content strategy, new items, pages, redesigns, and oversight for the employee intranet and the employee communications editorial calendar for this. - Lead, assess and evolve TMX’s Holistic Wellness strategy and implement its elements. Lead the content management of Lifeworks, wellness events, etc. when it comes to physical, mental, financial, community and social wellbeing.- Lead, assess and evolve TMX’s Recognition Program, and manage regular activities including employee award programs, milestones, recognition community on MyTMX, etc.- Manage the Impact Charitable giving program in its evolution, including process and employee committee.- Manage and oversee employee socials in all office locations.- Administer daily operations of the Employee Experience & Communications budget.- Champion new ways of communicating with employees and new ways of employees working together across teams.

- Develop content strategy for employee communication forums supporting internal strategies/plans based on business objectives including intranet, email, all employee meetings, surveys, posters, videos, community spaces, presentations, contests, lunch and learns, digital screens, etc.- Develop and execute internal communication strategies/plans that promote the TMX brand and drive employee engagement, ensuring alignment to the business’ priorities and establishing TMX as an Employer of Choice.- Manage business continuity tool (employee hotline) for communication in a crisis situation- Run global, company-wide communication forums such as all employee meetings, and company-wide employee events.- Champion new ways of communicating with employees and champion new ways of employees working together across teams.- Manage the daily operations of the charitable giving program. - Assess internal communications needs and efficiency (surveys, focus groups) and help foster both one-way and two-way communications.- Create executive communications materials such as speaking points for CEO and decks for CHRO. - Ensure the brand is well reflected and promoted in all materials, act as quality control for consistency, style, and overall messaging.

- Day-to-day management, drafting, posting and dissemination of content for internal communication channels including the intranet, email, newsletters, all employee meetings, surveys, posters, videos, community spaces, presentations, contests, lunch and learns, digital screens, and other materials. - Build relationships with key business partners in promoting their news, special events, programs, campaigns or initiatives to employees through effective and engaging written and visual communications. - Work with IT to continually evolve the intranet for the most dynamic employee experience possible.- Help develop/support online meeting places and communities where employees can learn about the company’s areas of business and their initiatives.- Manage charitable giving requests and employee communication inquiries.- Work with suppliers and agencies for production needs.

-Daily development and management of content on company intranet.-Draft Chairman speaking points for All Employee Town Hall.-Develop and execute communication rollouts for major corporate initiatives and announcements pertaining to culture and organizational change.-Partner with key internal clients across the organization to provide communications support through campaigns and messaging that drive action and engagement.-Craft communications materials for a variety of audiences including executive messages and organizational announcements.-Create marketing collateral to support communications plans including posters, invitations, infographics and PowerPoints.-Established internal brand standards, ensuring all employee communications had a consistent look and feel across all internal platforms.-Created, developed and launched new company-wide employee initiatives such as an employee e-magazine, Associate newsletter, recognition program and coffee chats with the Chairman.- Key member of United Way Committee, Social Committee and Diversity Committee, responsible for promoting events on all internal communication channels and running company events.

-Worked with stakeholders to develop, create and manage content for CCAC's intranet portal as editorial lead for intranet.-Coordinated and promoted dozens of volunteer opportunities, ensuring that the organization successfully met its CSR goal of 50 community events.-Organized and ran three Heroes in the Home events, an increase of two venues from the previous year.-Prepared leader briefs, requests for sponsorship, media requests, posters, articles and other communication materials.-Managed CCAC's Speakers Bureau, handling all requests from the community and pairing them with an appropriate speaker and ensuring speaker had all necessary print and marketing material for presentation.-Responsible for updating content on external website and ensuring AODA standards were met.-Managed United Way Committee by helping members run events and ensuring they promoted on all internal communications channels.-Key member of National Case Management Week committee, responsible for organization and promotion of week-long company-wide activities.-Responsible for all billing and invoicing requests for the Communications team.

Responsible for researching, writing and producing original content for Tipcast App.

Responsible for research, setting up and doing interviews, attending press conferences, relaying important information to the desk after a shoot and helping reporters gather information for their stories.

Assisted in the organization and execution of a three-day convention for healthcare professionals, with over 750 delegates in attendance: The Ontario Public Health Convention 2013

Wrote articles about various beauty and fashion products for www.thekit.ca, The Kit: Canada's Beauty Authority.

-First point of contact for all visitors and general phone inquiries at Information Counter located in the International Media Center.-Answered media related questions and information requests from the public.-Carefully prepared schedules, noted boardroom bookings and times of pool passes, distributed related material and set up rooms where press conferences took place.-Chaperoned a media pool to the Fairmont Hotel in Toronto.