Laura Stevens, Phr, Cspo Email & Phone Number

Cleveland, Oh, Us

Cleveland, Oh, Us

Product Innovation, Hourly by AMS• Experience in product roadmap planning, feature prioritization, and product lifecycle management• Actively working with management and clients to determine product roadmap and milestones• Strong understanding of digital software development, scrum agile development methodology, and use of common project management tools (e.g., Jira, Confluence, Aha, and Azure DevOps)• Additional proficiency in Figma, InVision, Google Analytics, Pendo, Monday.com and Microsoft Suite products• Collaborating with cross-functional teams, including engineering, design, operations, and compliance to ensure successful product execution• Working closely with engineers to solve complex technical problems relating to ensuring quality and security within the Hourly product including integrations• Experience building out testing scripts and taking part in testing for user acceptance, quality assurance and release regression systems testing• Participating in design sessions for development of new functionality and for customization of existing functionality• Strong technical acumen, with the ability to understand complex technical concepts and translate them into clear product requirements• Experience creating tickets for epics and features including detailing requirements through acceptance test criteria and design• Proven ability to collaborate with business and technical leads to drive alignment and execution against customer and internal needs• Actively working in collaboration with additional team members to carry out customer implementations including configuring the Hourly system• Ensure training materials are fully compliant and appropriately updated and distributed• Regularly performing product demonstrations for both prospective clients and existing clients as needed• Staying up to date on industry trends and competitive offerings, identifying opportunities for new product features and enhancements

Cleveland, Ohio, United States

• Responsible for the training and development of Sourcing and Admin functions including detailed performance reviews• Partnered with client executive leadership and site stakeholders to ensure contractual obligations are achieved and exceeded• Experience building out reporting on our account to show the impact of our passive Sourcing and Admin teams including information on our SLAs, KPIs, diversity, funnel metrics, interview scheduling, onboarding and offer management• Took part in presenting key metrics during monthly business reviews (MBRs) and quarterly business reviews (QBRs) to senior stakeholders• Consistently conducted process reviews to collaborate with team members on account efficiencies• Forecasted necessary resource augmentation for peaks in client recruiting and hiring effortsRecruitment Administration, Morgan StanleyJun 2020 - July 2021• Led a team of 20+ administrators and data analysts through a new implementation who carried out candidate onboarding activitiesRecruitment Administration, AmazonApr 2020 - May 2020• Led a team of Administrators for a short-term candidate care project in a call center environmentProduct Innovation, Hourly by AMSFeb 2020 - Apr 2020• Took part in the buildout of processes and systems for the initial rollout of AMS’s lead product, Hourly• Collaborated with various team members to provide content and testing in an AI environmentSourcing & Recruitment Administration, MassMutualFeb 2019 - Feb 2020• Led and developed a team of 10+ direct reports• Projects included building out an automated Sourcer tracker pulling information direct from our ATS, automated productivity tracker that was rolled out globally, a new InfoPath interview request form replacing manual entry in an Excel tracker, and working together with our client to rollout new interview scheduling templates• Co-led the My Managers workstream and Cleveland GCSC Advanced Sourcing Group• Awarded, “Rookie of the Year” for the Cleveland GCSC

Cleveland/Akron, Ohio Area

• P&L responsibilities for company-wide hiring and marketing budgets• Sourced and recruited passive and active candidates through the use of Indeed, Monster, ZipRecruiter, Career Fairs, and LinkedIn• Redesigned and implemented a 10-week employee training program for our CRM, sourcing, recruiting, and marketing• Created scripting and flowchart systems for candidate and client lead development• Created an 8-week success training program to assist employees in building confidence• Used Google Analytics, HubSpot, and Excel to track all statistics, and implemented new changes based on performance• Created a separate careers website, www.grscareers.com, to communicate our culture and opportunities• Extensive experience creating and delivering content through the use of HubSpot including blog posts, social media, email, and advertising campaigns• Lead employee for the creation of service agreements, and invoices through the use of QuickBooks• Developed internal processes and systems which led to a higher rate of cross-functional success

Cleveland/Akron, Ohio Area

• Identified, attracted, and placed candidates for a variety of clients within niche industries• Actively worked with clients and candidates working for manufacturers and distributors of fluid power, power transmission, fluid handling, HVAC, air handling, and process control companies

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Arts and Sciences Student Ambassadors, Students Overcoming Stigma, and Industrial Organizational Lab Research.

Education record