Laura Beltran Email & Phone Number

Glendale, Az, Us

• This position is primarily responsible for partnering with management and employees to identify and resolve employee issues in a manner consistent with the company's policies, procedures, as well as applicable laws• Employee Relations: Provide the best possible option to all employees regarding company policies and procedures with respect to federal, state, provincial, and local laws• Discuss and resolve employee concerns, counsel with supervisors and/or employees regarding performance and disciplinary matters• Review and provide options, as needed, to find resolution to the concerns• Identify trends that will foster a positive and respectful work environment• Policy/Procedures: The Company's policies and procedures define the company's culture• The Workplace Solutions Team supports and assists with the development and implementation of said personnel policies, procedures as well as interpreting and communicating the policies and procedures to the company's internal and external customers• Employee Investigation: Assist management with internal investigative procedures by offering options that will minimize legal exposure and are in accordance with the company's policies, procedures and best practices• Training: Develop training material/courses as well as presenting information on new and/or upcoming laws that may affect the day-to-day business operations• Compliance: Ensure company compliance is updated and management is kept well-informed of any compliance changes• Provide management with guidance when they called about TeamMembers on Leave of Absences or FMLA. •(i.e.: federal, state, and local regulation)

Phoenix, Arizona, United States

• Under general supervision, the employee works within general methods and procedures and exercises considerable independent judgment to select appropriate courses of action• Complies with federal, state and local legal requirements by studying existing new legislation; enforcing adherence to requirements’ advising management on needed actions• Claims Processing : the receipt, interpretation, and processing of unemployment insurance claims; analyzes basis for each claim; determines appropriate action and prepares responses in accordance with applicable laws, policies, and regulations; investigates facts regarding claims in response to inquiries for both U.S. and Canada• Wage Audits – gathering payroll logs and calculating the gross wages earned within the benefit weeks requested by the state• Hearing: evaluates, analyzes, and prepares evidence and case documentation for administrative hearings• Decision-Making and Problem-Solving: Analyzes claims and supporting factual data within broad guidelines requiring independent judgment• Such as, assisting in determining if a claim should be protested, what and how evidence should be presented, and which claims should be appealed to a state board•CONFIDENTIALITY: This position requires regularly working with confidential data•Skills in collecting and assembling data;•Preparing reports, monitoring progress, analyzing data;

Phoenix, Arizona, United States

• Meet, call, or video call clients in order to assist in making better thought and behavioral patterns• Recommend activities and exercises to help clients develop skills.• Follow clients' treatment programs as well as assist in adjusting accordingly• Maintain detailed visit notes and report onto database• Monthly trainings and check-in's with supervisors.

Portland, Oregon Metropolitan Area

• Answer calls and directed them to case managers• Check-in clients with appointments and/or walk-ins• Assisted case managers with filling case to court• Entered confidential information onto database

Troutdale, Or

-Open and close building -Administrate wedding rehearsal and assist client day of event.

Salem, Or

-Invoicing-communicate with clients via phone and e-mail. Answer calls-Translate documents, from English to Spanish. -Hire and dismiss employees

Portland, Oregon Area

-Promoted from Teacher's Aid to Lead Teacher -Work with infants, flexible with changes -Plan curriculum and themes each month, successfully managing flow of days

Portland, Oregon Area

-Shadowed business owner/event planner -Met with clients, improved communication and attentive listening skills -Composed business proposals, research financial details

Bachelor Of Business Administration - Bba, Small Business Administration/Management

Education record

High School Diploma