For over 40 years, through our customer experience BPO, technology, consulting, and analytics services, we deliver optimized customer care, tech support, sales, AI operations, and trust and safety solutions. TTEC is the only CX partner in the market that seamlessly delivers both human and digital solutions.

>> Acquired by ADP October 15, 2024 <

Entrata property management software connects all of your property data and processes, allowing you to create better experiences for everyone.

With over 2,000 employees globally, Talkdesk provides a smarter way for organizations to unlock the promise and potential of great customer experience. It takes happy employees to make happy customers, and we are proud of our award-winning culture where people are doing the best work of their careers!Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings, and profitability.

>> Workfront was acquired by Adobe in 2020 <

"Every person at PG&E is different. Yet you’ll find that we all have certain things in common. For instance, we’re all passionate about doing what’s right for our customers, our communities and one another. Each day, we’re committed to delivering clean, reliable energy to over 15 million Californians, 24 hours a day, 365 days a year. And that’s just what we’re doing today. What’s in store for tomorrow? We have our sights set on nothing less than being the leading utility in the United States. It’s more than a goal, it’s our vision. And every individual on our team has a role to play along the way. It’s an incredible time to join PG&E" www.pge.comScope of responsibility: Diversity& Inclusion, Workforce Planning, Talent Acquisition, Workforce Development, Knowledge Transfer, Performance Management & Succession, HR Service Center

>> In February 2012 Taleo was acquired by Oracle <

TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front- to back-office outsourced solutions. Responsible for the strategy and direction for the following teams:* Talent Acquisition Strategy/Process (created global shared services organization around recruiting and related back-office support, resulting in significant improvement in cost, quality and time to hire, as well as growth in diverse talent pipelines)* Talent Acquisition Technology/Systems (global selection & deployment of standardized technology, training, help desk, admin. and reporting including integrations with multiple systems)* Applicant sourcing and branding (created global internal advertising and media organization to provide sourcing. Increased portal visits from 2,300/month to over 200,00 per month with a significant visitor to applicant ratio. Added social platforms and predictive market expansion methodology)* Recruiting Process Outsourcing (developed internal product around support services in recruitment, creating a new revenue stream)* Employee Selection and Assessments (managed the I/O team and over 40 customized; OFCCP compliant psychometric and skill assessment batteries. Implemented language assessments that drove quality of hire for a variety of work-types in multiple languages. Included interview guides and other complimentary elements)* Human Capital Deal Support and Launch Team (Provided RFP responses, job profiling, assessment and hiring strategy for potential programs. Project managed the HR elements of a new program launch)Additional responsibilities while at TeleTech for portions of my tenure:* Sales Operations / Strategic Solution Center* Internal Communications* TeleTech@Home human capital

>> Ceridian acquired Denver-based Recruiting Solutions International, a software company, in 2005. <

An IT consulting and professional services company that expanded into web-based customer care and billing software product development with offices in Denver, Colorado and Hyderabad, India.Contracted first revenue customer ($1M ASP) for company's pilot software product while product was still in the beta release.

DSC specializes in program development and event planning services for Meeting Planners, Corporate Travel Companies, and Incentive Groups, hosting hundreds of groups annually through offices in Colorado Springs, Denver and Vail/Beaver Creek. Responsible for opening the Broadmoor office in 1996.