Laura Cowin Email & Phone Number

Laura Cowin is a Senior Product Manager at Spare. She possess expertise in teamwork, project management, leadership, customer service, public speaking and 13 more skills. Colleagues describe her as "Laura is a fantastic product manager and leader. Laura was the product manager on our team at Zenhub. Her deep understanding of SAAS products and a keen sense of what users value truly sets her apart. She relentlessly seeks out customer feedback and uses it to make informed decisions to improve the product. Furthermore, she creates a collaborative environment between engineers, designers, and internal stakeholders to do their best work. Laura is skilled in leading technical projects and delivering great user experiences. In addition to Laura’s product management acumen, she is a joy to work with! She has a great sense of humor and keeps things light when the team faces pressure and tight deadlines. Laura is a value-add to your organization and will make a significant impact in improving your product." and "I had the pleasure of hiring Laura as the first Enterprise Growth Manager for the ZenHub Success team. She quickly became known internally for her trusting, calm, and transparent demeanour. Having spent years in customer-centric roles, her expertise in holistic customer experiences shone as she ensured everyone was accountable for ensuring the voice of the customer was present in business, development, and product decisions. Laura excels at identifying customer motivations, managing experiences, product engagement, and ensuring the team always have actionable, concrete, next steps. With a keen eye on team growth, Laura also excelled at taking on management responsibilities shortly after joining, including improving new employee onboarding and coaching programs for junior team members. Laura’s focus on real-time improvement and a bias-towards-action approach to work saved countless hours of productivity time and improved the team’s ability to continuously hit our goals. As a result, I was thrilled to promote Laura to a team lead role where she took ownership over support operations and customer coaching/education. Laura excels at goal setting, managing customer experiences, strategic operations, team coaching, data-driven decision making, and customer adoption. I’d have no problem recommending Laura as a leader in Success to drive team member growth, product adoption, and happy customers!"

Listed skills include Teamwork, Project Management, Leadership, Customer Service, and 14 others.