I am ambitious about analysing problems and finding solutions. I enjoy building relationships, meeting new people, and hearing new perspectives. I'm enthusiastic about growing and gaining new skills. With over 10 years of experience in customer success, I’ve build a strong portfolio in client relations, account management, and ensuring customer satisfaction. My most recent background includes 3 years of working with startups, where I supported growth by delivering training programs and implementing effective lead generation strategies. Currently, I’m in the ad tech industry, where I focus on helping clients to optimise campaigns, solving technical challenges, and driving client success.I'm passionate about getting things done right and with every challenge that I face in the workplace or outside of work, I take it as a lesson that I am learning something new each day and improving my skills. I graduated in 2021, with a Higher Bachelor's Degree in Business Management. I believe that good leadership brings good results and I enjoyed motivating and leading employees in previous job roles. My entrepreneurial experience running a coffee shop taught me invaluable lessons about resilience, adaptability, and managing operations.I am a travel enthusiast and love exploring different cultures. I enjoy sports such as cycling, skiing, tennis. One more little fact about me, I love animals, and being around them makes my day so much better, in particular, dogs.