Operations Support Associate
CurrentProvides effective and timely support for Network Operations, processing of an average of 285 requests per month. Core duties include: Purchasing, Receiving, Logistics Coordination, Inventory Management (Warehouse and Critical Spares), Repair Cycle Process (RMA), Training and documenting SOPs.●Efficiently processes Purchase Orders for essential equipment, materials, and labor, delivering streamlined support for operations, engineering, and construction teams.●Conducts meticulous… Show more Provides effective and timely support for Network Operations, processing of an average of 285 requests per month. Core duties include: Purchasing, Receiving, Logistics Coordination, Inventory Management (Warehouse and Critical Spares), Repair Cycle Process (RMA), Training and documenting SOPs.●Efficiently processes Purchase Orders for essential equipment, materials, and labor, delivering streamlined support for operations, engineering, and construction teams.●Conducts meticulous verification of receipts against Purchase Orders for a wide range of equipment, materials, and labor.●Submits Work Orders to ship equipment from warehouse locations to technicians to support Network Operations. Arranges seamless movement of serviceable equipment and materials between technicians and oversees their return to warehousing locations.●Supports management of 1,562 unique serialized and non-serialized items. Accurately identifies items to be documented and added into Inventory.●Proactively submits essential documentation to facilitate the expedient repair of malfunctioning equipment. Ensures a smooth flow of information by providing crucial details to the repair team.●Collaborates in the development of comprehensive training and refresher documentation, effectively communicating essential processes within the team. Show less