- Gave high quality service to over 100 guests within a 4-hour service window- Managed all FOH support staff not limited to; training, reservations, sidework responsibilities, and communication- Acted as a liaison between FOH and BOH as well as between owners and staff

• Produced written and digital content for all 3 magazines published by the media collective, keeping SEO optimization • Designed & executed a full social media campaign for the launch of the Vail-focused ski and lifestyle magazine consisting of Instagram page layout, launch video, multiple IGTV videos, as well as feed and story posts for both Instagram & Facebook• Generated new sales leads while assisting in ad sales across 2 publications• Collaborated with team members to plan… Show more • Produced written and digital content for all 3 magazines published by the media collective, keeping SEO optimization • Designed & executed a full social media campaign for the launch of the Vail-focused ski and lifestyle magazine consisting of Instagram page layout, launch video, multiple IGTV videos, as well as feed and story posts for both Instagram & Facebook• Generated new sales leads while assisting in ad sales across 2 publications• Collaborated with team members to plan content for all publications on a seasonal basis, keeping in mind industry trends, readership interest, and previous content produced throughout the history of our publications• Attended all weekly meetings and met all guidelines/deadlines while being fully remote and in a different timezone Show less

• Created and implemented impactful strategic marketing tactics to boost brand awareness and diversify the customer demographic• Responsible for creating, maintaining and managing all visual and digital content within the company, including website design, email marketing, social media management and print advertising• Positively collaborated with 5 other department heads to make decisions, problem solve, and increase systematic work flow across our departments• Designed and… Show more • Created and implemented impactful strategic marketing tactics to boost brand awareness and diversify the customer demographic• Responsible for creating, maintaining and managing all visual and digital content within the company, including website design, email marketing, social media management and print advertising• Positively collaborated with 5 other department heads to make decisions, problem solve, and increase systematic work flow across our departments• Designed and executed a 3 day festival with 15 vendors, music, and entertainment Show less

• Created new menus specifically designed to increase readability • Assisted in the development of events with local breweries aiming to expand customer reach• Maintained social media pages across multiple platforms

• Able to follow strict service guidelines to insure customers have an outstanding and upscale dining experience• Extensive knowledge of ingredients, preparations, substitutions, appropriate suggestions and daily/seasonal offerings• Retain crucial information about craft cocktails and wine tasting notes• Able to make recommendations to customers off of little information of preferences• Respond appropriately and efficiently to customer dissatisfaction

• Worked directly with the salon owner to plan an updated digital marketing strategy• Managed all digital content and public relations for the brand• Trained employees on the use of technical applications to better increase communication• Assisted in creating a Wix website for the company and maintaining all parts • Managed projects and met deadlines while working a state away from the business

As a Peer Note Taker for the Disabilities Services Center at the University of Southern Maine, I take organized, clear, and valuable notes for fellow students. The Peer Note Taker program helps students who may not be able to come to class or take their own notes due to mental and physical illness.

• Wrote acquisition, retention and win-back emails for 9 national clients including the American Diabetes Association • Collaborated with graphic designers to create proofs and visual content for clients• Applied the AIDA marketing model while brainstorming and implementing marketing concepts

• Capture attractive photos of daily food and beverage specials for company social media pages, as well as present specials in an appealing and readable text format• Trusted by management to train new front of house staff on service standards, restaurant guidelines, and expectations• Memorize a constantly changing beer list and food menu to best assist customers in their selections while staying up-to-date on industry and local trends to remain relevant in a highly competitive… Show more • Capture attractive photos of daily food and beverage specials for company social media pages, as well as present specials in an appealing and readable text format• Trusted by management to train new front of house staff on service standards, restaurant guidelines, and expectations• Memorize a constantly changing beer list and food menu to best assist customers in their selections while staying up-to-date on industry and local trends to remain relevant in a highly competitive industry• Deliver exceptional, friendly, and fast service in a high volume environment (7-10 table section, 12 seat bar) by accurately recording orders and collaborating with staff to serve food and beverage exceeding customer expectations• Input orders, calculate transactions and cash out tables, total responsibility for the cash drawer and all contents Show less

See description above.

• Created and successfully implemented promotions and events to attract patrons during the slow season• Researched local and regional beer/alcohol distributors to form an appropriate and cost-effective beer list• Completed closing duties, including restocking items, cleaning, sanitizing and trusted with the reconciliation of the cash drawer