Laura Mills

Laura Mills Email and Phone Number

Applied Intelligence Principal Director @ Accenture
dublin, dublin, ireland
Laura Mills's Location
Roswell, Georgia, United States, United States
Laura Mills's Contact Details
About Laura Mills

Laura Mills is a Applied Intelligence Principal Director at Accenture. She possess expertise in environmental awareness, upstream, oil and gas, strategy, water and 52 more skills.

Laura Mills's Current Company Details
Accenture

Accenture

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Applied Intelligence Principal Director
dublin, dublin, ireland
Website:
accenture.com
Employees:
407706
Laura Mills Work Experience Details
  • Accenture
    Applied Intelligence Principal Director
    Accenture Apr 2022 - Present
    Atlanta Metropolitan Area
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  • Bridgei2I Analytics Solutions
    Senior Vice President Sales
    Bridgei2I Analytics Solutions Sep 2019 - Apr 2022
    Greater Atlanta Area
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  • Grant Thornton Llp (Us)
    National Managing Director
    Grant Thornton Llp (Us) Jun 2016 - Sep 2019
    Greater Atlanta Area
    National Managing Director of Law Firm Key Accounts across sales and operations. Develop strategy, marketing collateral, and system optimizations to grow Legal Channel revenues and organizational capacity.HIGHLIGHTS OF CONTRIBUTION►Pioneer for growth of the legal sales channel▻Collaborate with Risk Advisory & Senior Leadership to develop consistency▻Design and manage directives for key accounts with multimillion dollar revenues►Optimized relationship practices to form strategic alliances▻Analyze and translate metrics into tactical recommendations for key accounts▻Produce double-digit growth across the board►Align external partners to offer innovative and integrated product solutions for clients►Actively develop teams through development of targeted KPIs and performance metrics▻Ensure understanding of correlation between service quality, client satisfaction and retention
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  • Grant Thornton Llp
    National Managing Director-Client Experience
    Grant Thornton Llp 2011 - 2016
    United States
    Member of the National Leadership and GTIL Global Client Experience Strategy Development Teams. Contributed to cross-functional initiatives in sales methodology development, culture transformation, and CRM advisory committee.Drove the strategy and development process for delivering premier client experiences through strategic learning, sales, marketing, and collaborative resources; focused on creating, protecting and transforming value for customers.Responsible for strategy development and execution for the firm’s delivery of distinctive client service across all service lines and industry groups. HIGHLIGHT OF CONTRIBUTION►Developed tools and resources to fully equip client-facing teams for better client experiences▻Launched a communication initiative to mentor staff and illustrate the integral relationship between service excellence and revenue growth►Designed and deployed a National Reporting System▻ Identified At-Risk client relationships▻Worked with C-Suite on requirements▻Translated findings into action-plans to strengthen and maintain relationships►Identified new opportunities▻Implemented high-impact KPIs▻Analyzed metrics aligned with growth objectives▻Leveraged service quality benchmarks
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  • Ey
    Director, Southeast Area Business Development
    Ey 2007 - 2010
    Southeast Area
    Leader responsible for conducting Assessment of Service Quality (ASQ) interviews and operationalizing programs focused on strategic account identification, client interview execution and closed-loop feedback protocol across the Southeast's largest priority accounts, including Fortune 50 companies.HIGHLIGHT OF CONTRIBUTION►Led re-pricing strategy to improve profitability on million-dollar accounts▻Grew client satisfaction and sustainment of service partnerships►Optimized ASQ Program (Assessment of Service Quality)▻Conducted interview with priority and at-risk accounts▻Engaged teams to promote action plans to strengthen relationships and impact▻Increased revenue-generating opportunities►Coached teams and senior leaders in negotiation strategies and relationship building
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  • Ernst & Young
    Director, Southeast Business Development Operations Leader
    Ernst & Young 2005 - 2007
    Southeast Area
    Consulted with Area Leadership and Area Business Development Leader to set objectives. Steered talent development programs to grow operational capacity in account coordination, marketing, proposal writing, events and research.HIGHLIGHT OF CONTRIBUTION►Directed sales support function▻Focused on operational efficiency across proposal production, event coordination and sales collaboration►Prioritized operational directives and coached teams through best practice approaches►Facilitated training and development programs through analysis and identification of deficiencies
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  • Ey
    Assessment Of Service Quality Leader
    Ey 2003 - 2005
    Southeast
    Developed the strategy for evaluating client satisfaction across the southeast-identified key accounts in Assurance, Tax, Advisory and Transaction Advisory Services (TAS). Worked with Area Leadership to lead the ASQ strategy across 16 southeast offices and Area Office Managing Partners to leverage their involvement. ► Designed and implemented performance metrics and reporting for evaluating Service Quality ▻ Process included At-Risk account reporting and Key Service Themes▻Improved the feedback from client interviews▻Conducted national client interviews with 1000+ C-suite executives and Audit Committees▻Collaborated with partners to develop continuous improvement action plans ▻Recruited, supervised and mentored ASQ team-4 direct reports.
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  • Ey
    Southeast Area Director Of Experienced Hiring
    Ey 1999 - 2003
    Southeast
    HIGHLIGHT OF CONTRIBUTIONS►Regional Lead recruiter for the TAS, Tax Consulting and BRS practices. (550 professionals)►Set recruiting strategy for each service line-Tax Consulting, TAS, BRS and Business Development.►Drove firm wide initiatives for the SEA-Minority recruitment, employee satisfaction.►Supervised and mentored area sourcing analysts and recruiting coordinators-4 direct reports.
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  • Arthur Andersen Llp
    Director Of Tax Operations
    Arthur Andersen Llp 1984 - 1999
    Southeast
    Director-Tax Operations 1992- 1999▻Southeast Area Director-Tax Operations ▻Assistant Director-Tax Operations▻Assistant Director-Campus Recruitment ▻Tax Consulting Manager-Client Service

Laura Mills Skills

Environmental Awareness Upstream Oil And Gas Strategy Water Gis Application Arcgis Corrosion Engineering Gis Data Analysis Teamwork Data Analytics Eia Environmental Impact Assessment Mapinfo Report Writing Student Member Ciwem Microsoft Excel Management Leadership Accounting Management Consulting Business Process Improvement Business Development Crm Negotiation Business Strategy Customer Satisfaction Customer Analysis Customer Experience Financial Reporting Auditing Financial Analysis Strategic Planning Professional Services Forecasting Internal Controls Customer Insight Recruiting Consulting Mergers And Acquisitions Consultative Selling Customer Relationship Management Key Account Development Innovation Developing Client Relationships Client Experience Pricing Negotiations Change Management Training Marketing Sales Operations Business Solutions Development Net Promoter Score Account Management Sales Enablement Sales Organization Leadership

Laura Mills Education Details

Frequently Asked Questions about Laura Mills

What company does Laura Mills work for?

Laura Mills works for Accenture

What is Laura Mills's role at the current company?

Laura Mills's current role is Applied Intelligence Principal Director.

What is Laura Mills's email address?

Laura Mills's email address is la****@****ton.com

What is Laura Mills's direct phone number?

Laura Mills's direct phone number is +161233*****

What schools did Laura Mills attend?

Laura Mills attended University Of Alabama, Anniston High School, Harvard Business School Executive Education.

What are some of Laura Mills's interests?

Laura Mills has interest in Animal Welfare, Education.

What skills is Laura Mills known for?

Laura Mills has skills like Environmental Awareness, Upstream, Oil And Gas, Strategy, Water, Gis Application, Arcgis, Corrosion Engineering, Gis, Data Analysis, Teamwork, Data Analytics.

Who are Laura Mills's colleagues?

Laura Mills's colleagues are Indushree S, Carlo Fierro, Bulbul Patidar, Katherine Nierman, Damon Obergfell, Ramer Vasanth, Vikram Kumar.

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