Laura Gray Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Providing retail consulting services to golf clubs and businesses in the GTA.• Purchasing for apparel, shoes and accessories• Shop set-up and space planning • Inventory management • Bookkeeping • Promotional planning• Special event assistance • Corporate business sourcing and development• E-commerce set-up and maintenance

Toronto, Ontario, Canada

Montreal, Canada Area

• Merchandise the boutique, creating eye-catching and effective product displays to maximize sales• Responsible for inventory management, re-ordering, monitoring inventory levels• Plan and develop merchandising strategies • Analyze sales figures, customers reactions and market trends to anticipate product needs• Collaborate with buyers, suppliers, and distributors to buy merchandise• Create purchase orders, receive, and tag merchandise upon arrival and verify supplier invoices• Set-up and execute Trunk Shows with various brands and vendors• Built and consistently maintain an E-commerce platform powered by Lightspeed

St. Andrews, Nb

• Responsible for the event management of groups booked by sales teams in the markets: social events, sports teams, tour & travel, conferences & corporate meetings• Ensured each event progresses seamlessly and any issues are resolved efficiently• Worked closely with clients to prepare all necessary documents for each event• Managed all group blocks and meeting spaces for assigned groups• Acted as a liaison between department managers and clients throughout the event process• Conducted site inspections with potential clients to sell the function space & win the business• On-site social media & marketing content creator

St. Andrews, Nb

Penticton, Bc

• Delivered a high level of customer service to new and repeat clientele• Maintained top product knowledge of in-store brands to offer product recommendations• Assisted with visual merchandise displays, retail floor space planning and window displays• Responsible for receiving and tagging inventory and accurate inventory management via POS system• Created diverse advertising campaigns and contributed to buying decisions • Social Media Manager: ensured up-to-date, consistent communication through various platforms • Key Holder: performed administrative tasks associated with opening and closing the store

Mississauga, On

• Merchandised the Golf Shop and engaged member interaction, promoting daily floor sales• Determined member demands for merchandise and created a sales strategy to support• Responsible for the operation of inventory storage and retail floor space planning • Ensured accurate pricing, data entry and final tagging of all inventories• Evaluated monthly stock levels and initiated markdowns 30/60/90• Planned, promoted and marketed events thru weekly retail e-blast

Sherway Gardens

• Increased revenue by educating customers on company products and special offers • Answered questions and assisted in resolving customer complaints and problems• Maintained store appearance and performed store-recovery tasks to achieve brand standards• Adhered to company policies and procedures• Contributed to daily sales goals and profit growth• Communicated effectively with store managers and sales teamEmployed from September 2012 - March 2013, October 2014 - March 2015Key Accomplishments:• Awarded 'Employee of the Month' for exceptional work ethic (November 2012)

London, On

• Managed scheduling, reports, and maintained sales books and records• Processed customer payments on computerized cash registers and POS systems• Processed returns, refunds and exchanges• Daily balancing of cash registers, bank deposits and safe counts • Responsible for arranging floor displays, and opening/closing procedures• Responsible for conducting new employee training including register operations, company guidelines, loss prevention policies and all daily functions of the store• Assisted with all other office administrative dutiesKey Accomplishments:• Promoted from Cashier to Administrative Position in 2008