Laura Call Email & Phone Number

Falling Waters, Wv, Us

Sterling, Virginia, United States

-Handled inbound calls for moving inquiries, providing detailed information about services, pricing, and processes to potential customers while delivering exceptional customer service.-Generated over $1 million in sales from January 2024 to September 2024.-Maintained and nurtured business development opportunities by actively pursuing affiliate agreements, fostering strong relationships, and effectively leveraging these connections to generate qualified leads.Prepare accurate and comprehensive moving estimates in accordance with company standards and pricing schedules. -Collaborated with operations teams to coordinate customers' needs for their upcoming relocations, ensuring all requirements were met for a smooth moving process.

Hagerstown, Maryland, United States

-Reconciled accounts, managed audits, and updated financial records with exceptional accuracy. -Established a QuickBooks accounting system to ensure accurate financial reporting.-Prepared disbursements and scheduled wire transfers and ACH transactions.-Screened incoming telephone calls and routed them to the appropriate personnel.-Provided support to the CEO, Vice President, and HR Director.-Maintained HR files and records, ensuring the confidentiality of sensitive information.

San Diego, California, United States

-Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods.-Provided exceptional customer service by engaging with patrons, taking orders, and offering menu recommendations.-Managed POS transactions efficiently, maintaining accuracy in cash handling and balancing the register at the end of shifts.-Talked easily with customers to build rapport and earn repeat business.-Maintained a clean and organized bar area, adhering to health and safety regulations.

Winchester, Virginia, United States

-Lead and coach cheerleading teams for both football and basketball seasons, training 15-20 athletes in stunts, tumbling, and choreography.-Developed and executed tailored practice plans for each sport, focusing on routines that align with game-day themes and spirit.-Fostered a positive team culture by promoting teamwork, communication, and sportsmanship, resulting in improved athlete morale and retention.-Collaborated with coaching staff from football and basketball to align cheer routines with game strategies and events, enhancing overall school spirit.

Winchester, Virginia, United States

-Managed a high-volume, fast-paced environment to ensure efficient operations. -Prepared schedules for over 80 front-of-house employees, optimizing staff coverage. -Coordinated training programs for new hires to ensure smooth onboarding. -Reconciled daily transactions, balancing cash registers and deposits accurately. -Oversaw inventory management to maintain optimal stock levels.

Winchester, Virginia, United States

-Input client information into company database to provide project managers with quick access to essential client data. -Verified customer and order information for correctness, checking it against previously obtained information as necessary. -Identified, corrected and reported data entry errors. -Organized files, developed spreadsheets, and scanned documents to streamline operations.

Winchester, Virginia, United States

-Answered telephones to route callers to the appropriate individuals or address general inquiries.-Organized files, developed spreadsheets, sorted mail, and scanned documents to enhance organizational workflow. -Welcomed on-site visitors and directed them to the appropriate personnel.