Laura Call Email & Phone Number

Ann Arbor, Michigan

Oversaw operation of 24 remote field representatives. Followed up daily with representatives via phone and email. Coached, role played, and conducted quality control reports to provide constructive feedback to reps on a daily and weekly basis. Thus ensuring development of representatives, and execution of company objectives. Advised peers on best.

Charlevoix, MI

Provide settlement services for buyers and sellers, real estate agents, brokers, financial institutions, and legal professionals in residential as well as commercial property. I work closely with our clients to open new orders, process, close and fund files. I am responsible for reviewing and resolving all requirements and exceptions including tax liens.

Responsible for the quality and underwriting requirements for all consumer real estate loans adhering to various loan investor underwriting standards including FHLMC, FHLBI, in-house loans and USDA Rural Development. I developed the current mortgage underwriting program for the bank as well as a mortgage loan pipeline for all real estate applications..

Manage consumer and commercial loan files. Work with all external and internal auditors for file review. Review sold real estate loans for investor required Quality Control. Prepare a quarterly report of quality control finding to senior management on a quarterly basis. Maintain updates for the banks loan processing software. Train the loan processing.

As a Mortgage Operations Specialist my responsibilities included ordering appraisals while adhering to the Home Valuation Code of Conduct, post-closing quality review of all FHA files before delivery to FHA for insuring, back up to the secondary market, and a project manager for our team. I also maintained the mortgage departments software system, ensuring.

As a Closing Processor, my duties including the review and preparation of loan closing documents, ensuring that all underwriting, pre closing, and post-closing conditions were properly executed, as well as coordinating closing dates and documents with various title companies. I maintained a pipeline averaging 50+ loans, reviewing each file at various.

As the discharge clerk I was responsible for preparing commercial loan discharges for the state of Michigan including mortgage, assignment, and UCC discharges. Also kept track of UCC's and continued or terminated as needed. Prepared commercial loan advances and pay downs on a daily basis. Worked independently while reporting to management on a weekly.

As an accounting clerk I was responsible for accounts payable, balancing accounts and ordering supplies. I also sent and received wires, balanced ATM transactions, researched accounts and when needed even acted as a proof operator processing all the days business. I worked closely with senior management and because of my experience working in the front of.