Laura Ingle Email & Phone Number

Sterling, Virginia, United States

• Create and review technical documentation and deliverables to ensure deliverables meet contractual obligations. • Responsible for creating technical requirements, reviewing business validation, and quality assurance for APIs developed the Central Data Exchange (CDX) team for the Navy implementation of G-Invoicing (Treasury) in conjunction with the Navy CFMS Platform development team.• Responsible for implementing and supporting Central Data Exchange (CDX)- delivered APIs for the NAVY ERP PR/PO Submission process and Navy-Treasury G-Invoicing Integration by providing technical product management, technical support, and quality assurance duties.• Provided technical and program expertise in leveraging existing CDX solutions across other Navy data/Navy systems, including technical teams and branch/division head government contacts• Provides status updates to leadership and partner systems on technical progress, findings, and risk.• Coordinates and answers external questions/gaps for stakeholders, leadership, and partners regarding current and future development tasks.• Analyzes requirements and field mappings (JSON, XML) and translates them into development tasks, workflows, and designs • Create testing documentation, script maintenance, and testing results.• Provides validation and acceptance of users’ stories. • Create and review all technical documentation for the development team and leadership, including Jira Development Tickets, Technical Requirements Design (TRD)• Facilitate SCRUM activities, including Scrum Master, Backlog Review, Prioritization, Story Creation, Sprint Review, and Scrum Reports. • Creates Restful API Modeling Language (RAMLs) to assist the development team.• Provide input to Request for Information (RFI) and Request for Proposal (RFP)

Tysons Corner, Virginia, United States

Converted from Contractor to FTE at Hilton.• Manager for new QA organization for Hilton Data and Analytics overseeing all QA strategic and operational activities across Hilton Data and Analytics• Formalized key QA KPIs to senior leadership, and collaborated with peer directors in Data Quality, Master Data Management and Engineering on key quality initiatives• Reduced escaped defect rate by an average of 60% from August to February utilizing proactive integration testing, white box testing, data profiling and test automation• Provided technical leadership including automation best practices and QA architecture• Established layered automation on the teams including working with dev teams on unit tests, incorporated REST API testing (Rest Assured) and front-end Selenium scripts on MicroStrategy reports• Formalized and implemented QA processes including test case management, data management and environment management• Key Agile advocate across DNA, implementing best agile practices and collaboration across teams including continuous automated testing• Responsible for managing a team, planning activities across projects, creating test strategies, test plans and managing the QA effort across multiple projects

Hilton

Raleigh-Durham, North Carolina Area - Remote

• Developed test strategies and processes, moving from hardware development practices to Agile development cycles. Provided QA level of effort estimates.• Coordinated the testing efforts across different systems and off-site teams (North Carolina, California, and Zurich). • Participated in design and technical reviews and provided feedback to improve testability and usability of systems. • Assisted in the creation and documentation of QA processes and using JIRA, Confluence, Jenkins, Selenium, Adaptavist, Postman, Bitbucket, BrowserStack and AWS Cloud tools such as Lambda, Codebuild, DynamoDB, and IoT.* Assisted in creation of Quality Teams' KPIs•. Led efforts for both internal and external testing using SwaggerUI, cURL, and Postman. Ensured comprehensive integration testing of a proprietary hardware-software solution, Entwine, a lecture-capture solution. • Researched and made recommendations on QA tools. Researched, tested, and assisted with the implementation of CI/CD.• Performed system, integration, and regression testing for new development, enhancements, and emergency releases and prepared test data scripts for testing the applications.• Executed manual test cases across multiple OS platforms, web browsers, and mobile devices.• Worked with the Automation Team to develop strategies and improve testing coverage. This also included creating and editing tests using native language test scripts with Selenium and Eclipse.• Supported the testing environments in Microsoft HyperV, VMware, Docker, and remote servers, including creating, troubleshooting, repairing, and modifying test data scripts.• Logged and tracked defects as they processed through the defect life cycle in JIRA.

Dulles, Va

• Ensure comprehensive testing of proprietary software and third-party software customizations • Develop test strategies • Participate in design and technical reviews and provide feedback to improve testability and usability of systems• Design and review test cases• Provide QA level of effort estimates• Log defects and track defects as they go through the defect life cycle • Prepare test data for testing the applications• Execute Manual test cases across multiple OS platforms and browsers• Coordinate and lead up to 4 testers to complete projects• Review test plans and test strategies • Test integrations with third party systems such as Salesforce, iTunes, Blackboard and Moodle • Test mobile apps across different platforms (iOS, Android, Amazon Proprietary)• Serve as subject-matter expert for the QA Team, Product and Customer Support• Conduct cross-training for various functional areas within the system• Work closely with development team to ensure comprehensive testing and problem resolution• Perform system, integration, and regression testing for new development, enhancement, and emergency releases• Create and standardize testing processes and structure so that the off-shore/onsite team works efficiently togetherDevelop requirements as needed in an Agile environment • Interview potential new employees• Assist Customer Support with escalation case resolution• Build and maintain test environments/QA Lab across different platforms (AWS, VM, and local network)

• Ensure comprehensive testing of proprietary software and third-party software customizations (total of 15 systems used by over 2000 employees both nationally and internationally)• Implement/enforce standards and processes to include: test plan development/reviews and QA best practices (issue reporting/escalation process, troubleshooting techniques, testing templates, metrics criteria, etc.)• Develop test strategies for high-profile, high-risk systems• Coordinate and manage up to 4 testers to complete projects• Review test plans and test strategies • Wrote User Acceptance criteria for a major third-party software upgrade; involved extensive work with Vendor and Project Manager to include providing testing support to the vendor prior to delivery to Discovery• Serve as subject-matter expert for the QA Team, Business Analysts, and Trainers• Conduct cross-training for various functional areas within the system• Submit weekly status reports to management • Interact regularly with business analysts, project managers, and developers throughout the SDLC (software development life cycle)• Work closely with development team to ensure comprehensive testing and problem resolution• Perform system, integration, and regression testing for new development, enhancement, and emergency releases• Attend requirements, design and code reviews• Write and execute unit test plans to assist developers• Provide QA level of effort estimates• Assist in the development of a system-wide Integration Test Plan• Write queries and analyze data on Oracle and SQL Server databases• Provide testing support for release implementation/deployment to production

Team Leader/Financial Systems Analyst • Provided program management support for the Defense Finance and Accounting Service, Standard Accounting and Reporting System (STARS) One Pay Sub-system • Managed the development of major system enhancements including Foreign Currency Payment Module• Wrote functional system requirements• Worked closely with development team during entire development cycle• Performed system, integration, and regression testing for new development, enhancement, and emergency releases• Provided training on the STARS system• Supported the implementation of the STARS system to 6 international sites (travel required)• Tracked payroll, overtime, and travel expenses • Projected contractual expenditures• Provided the Contract Manager with timely and relevant financial information ensuring accurate and fiscally acceptable proposals were presented• Drafted statements of work, labor categories, and resume submissions

Bachelor Of Arts (Ba), History

History, Social Science