♦ Improved the format for internal newsletters, leveraging data gained through in-depth analysis of newsletter metrics.♦ Developed content and presentation materials in PowerPoint for national events and internal distribution.♦ Worked directly with multiple teams, including compensation, sales, and marketing to craft communication plans.♦ Drafted, edited, and finalized written communications for internal announcements.♦ Collaborated with 20+ internal stakeholders to deliver creative, engaging, and impactful content to employees.♦ Crafted global communications and engagement plans to drive employee engagement. ♦ Built on and leveraged existing communication channels, including meetings, engagement programs, and emails.♦ Maintained internal sales SharePoint site, creating and curating content in keeping with branding standards.

♦Collaborated across multiple departments to deliver training for a closed block of business, identifying areas of improvement and creating training materials that implement technical and procedural solutions.♦ Recognized as a leader chosen to facilitate meetings and guide a team of 10 during leadership gaps.♦ Consistently grew skillset, learning and integrating new systems and processes quickly.

♦Created and delivered a role-based training program for 50+ new hires, creating training materials, scheduling sessions, booking training rooms, and leading classes.♦ Garnered a reputation as the go-to contact for any escalated issues, procedure clarification, and general guidance.♦ Researched and interpreted complex data sets and disseminated to an audience with a wide range of expertise.