Laura Manning Email & Phone Number

Thompson'S Station, Tn, Us

Remote

• I work from home as an independent contractor teaching English to children aged 3-15 years old on a company-based software similar to Zoom. I have many students who I have been teaching for the entire three years I have been employed and also teach many new students. I must prove myself to be an outstanding teacher during each and every class because the parents and students choose their teacher each time they take a class. If I do not perform up to their standards, they will not choose me… Show more • I work from home as an independent contractor teaching English to children aged 3-15 years old on a company-based software similar to Zoom. I have many students who I have been teaching for the entire three years I have been employed and also teach many new students. I must prove myself to be an outstanding teacher during each and every class because the parents and students choose their teacher each time they take a class. If I do not perform up to their standards, they will not choose me again. Parents and students have the ability to choose from of over 80,000 different teachers. • Write updates after each class for both parents and VIPKid corporate office; communication via Video Call, Telephone, Email and WeChat. • Troubleshoot IT issues with parents and students as needed during classes; notify corporate IT department of IT issues which I am unable to resolve. Help identify better-fitting class solutions for students and advise corporate office when there is a need for additional class enrollments.• Additionally, serves as a recruiter for this innovative company for part time, remote teacher positions.• Recognized as Forbes Top Company for Remote Jobs in 2018. Show less

Columbia City, In

• In this position, I served as the only person working in the HR department. The owner of the business handled all HR-related responsibilities prior to my arrival. I worked with the owner to review all current processes and procedures and used my past experience and knowledge of employment law to suggest areas where we could improve. • Revised and updated employee handbook, created job descriptions for all positions within company, audited employee files and I-9’s to insure compliance… Show more • In this position, I served as the only person working in the HR department. The owner of the business handled all HR-related responsibilities prior to my arrival. I worked with the owner to review all current processes and procedures and used my past experience and knowledge of employment law to suggest areas where we could improve. • Revised and updated employee handbook, created job descriptions for all positions within company, audited employee files and I-9’s to insure compliance, processed employee payrolls and temporary employee payrolls, met with insurance brokers to review all benefit options and served as primary manager of implementation of roll out of all new plans during open enrollment to employees, handled all worker’s comp issues and documentation, processed all unemployment claims, handled all employee disciplinary matters, employee relations, recruiting, managed vendor relationships, new hire onboarding and terminations. • Improved overall employee morale and employee retention through new employee appreciation events, as well as improving employee relations, employee communication with senior management. Show less

Fort Wayne, Indiana

● Shortly before my employment began, our Canadian corporate office had purchased both Kee Action Sports and Tippmann Sports. During my tenure, I worked to create a new employee handbook to be used by all US employees, combined all three companies’ employment records, and assisted with merging all three companies’ benefit plans to one, consistent plan across the US. This included 401k, medical, dental, vision, STD, LTD and life insurance. Also, revised all HR forms used by department to be… Show more ● Shortly before my employment began, our Canadian corporate office had purchased both Kee Action Sports and Tippmann Sports. During my tenure, I worked to create a new employee handbook to be used by all US employees, combined all three companies’ employment records, and assisted with merging all three companies’ benefit plans to one, consistent plan across the US. This included 401k, medical, dental, vision, STD, LTD and life insurance. Also, revised all HR forms used by department to be consistent and compliant.● Created first Company Newsletter either company had ever had, which covered all US employees as well as all Canadian employees to make all three companies feel more like one company. Newsletter was a big hit with the employees and management staff and continued to be solely my responsibility to create / write once a month and distribute. Show less

Fort Wayne, Indiana

(Same company as Tippmann, just a different location.)

Brentwood, Tn

●Provided direct client support, as the lead contact for Staff One HR Services.●HR Manager in charge of Client Services for all clients located in TN, GA and SC, including one client with 750 employees.●The position’s primary purpose is to provide quality Human Resources services to Staff One client companies through onsite HR support to employees, management and owners, application of specialized Human Resources knowledge and skills to client problems and questions, and coordination of… Show more ●Provided direct client support, as the lead contact for Staff One HR Services.●HR Manager in charge of Client Services for all clients located in TN, GA and SC, including one client with 750 employees.●The position’s primary purpose is to provide quality Human Resources services to Staff One client companies through onsite HR support to employees, management and owners, application of specialized Human Resources knowledge and skills to client problems and questions, and coordination of HR activities with specialist departments such as Payroll, Benefits and Risk Management provided to client companies. ●Position supported the launch and maintenance of quality of Staff One HR processes and procedures through internal and external communication. Show less

Atlanta, Ga

• Directed, planed and managed HR Shared Service Center teams in accordance with the organization’s strategic direction. • Staffed, managed and motivated a team of direct reports.• Responsible for maintaining all compliancy requirements of HR transactional processes. • Worked to build HR Service Center team performance and group commitments to goals and objectives and measures results to improve transactional efficiencies.• Utilized HR systems including CRM and HRP to streamline… Show more • Directed, planed and managed HR Shared Service Center teams in accordance with the organization’s strategic direction. • Staffed, managed and motivated a team of direct reports.• Responsible for maintaining all compliancy requirements of HR transactional processes. • Worked to build HR Service Center team performance and group commitments to goals and objectives and measures results to improve transactional efficiencies.• Utilized HR systems including CRM and HRP to streamline processes and achieve deliverables.• Actively engaged in problem/conflict resolution, coaching and counseling and training and development.• Researched, coordinated and managed HR records retention strategy.• Ensured there was a positive internal and external working relationship within the HR Service Center team and with external customers by frequently communicating and soliciting feedback with both parties and by measuring customer satisfaction.• Interacted and worked closely with senior leadership to identify deliverable gaps and possible solutions. • Project manager for annual EEO-1 reporting for entire client base.• Created topics and coordinated speakers for monthly client webinars for entire year.• Managed W-2 Call Center team.• Oversaw FMLA processing, Drug Screening and Background Checks for all clients.• Managed creation of SOPs for all HR Service Center activities.• Worked with leadership to negotiate service level objectives, identify additional service offerings, department needs or opportunities for improvement.• Worked closely with other HQ HR teams such as Field HR Consultants, Key Account Managers, Legal Team, etc., on issues that relate to and may need to involve the HR Shared Service Center team.• Led and participated on HR projects in support of the Company Strategy. Show less

Greater Atlanta Area

Strategic Human Resources management and consulting, as well as overall Account Management responsibilities for companies’ largest clients in Georgia, Virginia, South Carolina and Washington, DC markets. Worked with client contacts and internal service team to ensure a high level of client organizational effectiveness through a variety of HR projects such as: policy and handbook development, employee relations management coaching and training, employee retention initiatives, performance… Show more Strategic Human Resources management and consulting, as well as overall Account Management responsibilities for companies’ largest clients in Georgia, Virginia, South Carolina and Washington, DC markets. Worked with client contacts and internal service team to ensure a high level of client organizational effectiveness through a variety of HR projects such as: policy and handbook development, employee relations management coaching and training, employee retention initiatives, performance management systems, HR program analysis, training delivery, performance appraisal systems, applicant tracking solutions, HRIS reports, employee satisfaction surveys, compensation analysis, leadership development and succession planning. Responsible for growing and maintaining client loyalty within the portfolio of assigned accounts using both customer service and human resources management skills. Monitored results through client field visits, proactive telephone calls and by preparation of reports supporting client retention, client portfolio activities, and related customer service and human resources metrics. Assisted Sales Managers by providing important information needed during meetings with client prospects as well as making visits with Sales Managers to prospective clients. Coached/consulted with client organization leadership and worksite employees on issues including performance, terminations, sexual harassment, discrimination, and other HR services. Maintained knowledge of legal requirements and government reporting regulations affecting human resources functions and ensured policies, procedures, and reporting are in compliance. Assisted clients with Annual Open Enrollment by discussing benefit plans available, analyzing current employee enrollment, and then guiding them to select benefit offerings that would best suit their business and their employees’ needs while staying within their budget. Show less

Provided Human Resources and Account Management services for 50-70 companies ranging in size from 10 to 200+ worksite employees in Georgia market, most of whom had additional employees in other states. Required to make quick, effective, and legally compliant decisions while consulting on various employee relations issues with clients in a variety of industries, including the healthcare, manufacturing, technical, non-profit, retail and consulting industries. These consultations with… Show more Provided Human Resources and Account Management services for 50-70 companies ranging in size from 10 to 200+ worksite employees in Georgia market, most of whom had additional employees in other states. Required to make quick, effective, and legally compliant decisions while consulting on various employee relations issues with clients in a variety of industries, including the healthcare, manufacturing, technical, non-profit, retail and consulting industries. These consultations with business owners / executive members of management included employee relations issues with employees located in other states, which meant staying abreast of legal compliance with all US state employment laws. Assisted each client with creation of employee manual and job descriptions. Ensured each client was educated on federal guidelines for employee file retention and management, state leave of absence laws, new state and federal regulations/guidelines as they were passed, as well as COBRA, FMLA, ADA, EEOC, Title VII. Assisted clients with mandatory furloughs, layoffs, and terminations as business needs dictated they be made to insure legal compliance, mitigate risk / employer liability and maintain employee morale for those not affected. Guided clients in creation of Performance Management processes and procedures including training all management staff on new processes. Evaluated and consulted with senior management regarding employee allegations and provided appropriate action to ensure legally compliant, fair and consistent practices. Conducted training for both executive management as well as employees at client sites on a regular basis on a variety of topics, including harassment, customer service, interview training, new hire orientation, performance management and diversity. Show less

Human Resources Consultant to approximately 55 small to medium sized businesses including manufacturing, high tech, service and restaurant industries. Responsible for all areas of human resources. Supported new client benefit enrollments, annual client benefit enrollments, and related activities. o Guided clients in selecting benefit offerings that would best suit their business and their employees’ needs while staying within their budget. o Conducted enrollment meetings with… Show more Human Resources Consultant to approximately 55 small to medium sized businesses including manufacturing, high tech, service and restaurant industries. Responsible for all areas of human resources. Supported new client benefit enrollments, annual client benefit enrollments, and related activities. o Guided clients in selecting benefit offerings that would best suit their business and their employees’ needs while staying within their budget. o Conducted enrollment meetings with new employees as well as annual benefit enrollment meetings with all employees and managers at client site to insure there was a complete understanding of products available to them and what their out of pocket costs would be for each option. o Assisted management and employees at all client sites in insuring their benefit selections were processed correctly. o Provided assistance to all management and staff at each client site during the plan year with any benefit questions, coverage issues, and follow-up as needed.Identified and established core value proposition between client and corporate office. Performed Harassment Prevention Training for both Managers and Employees in a variety of industries. Provided guidance to management and company owners regarding areas of exposure to possible liabilities and risks as it related to employment laws, regulations and compliance as well as keeping them apprised of newly passed regulations and laws that may apply to their business. Conducted harassment investigations as needed for clients. Advised employer of necessary processes and procedures which needed to be altered to avoid future possible risks and how to resolve the current issue at hand. Responded to client inquiries regarding ADA, FMLA, EEOC, Title V11, and EEOC to insure compliance. Show less

National recruiter for NASS/ESS group (all administrative and graphics personnel). Nationwide liaison with internal and external candidates in the recruitment process; responsible for all Administrative recruiting nationwide. Responsible for documenting, tracking, and maintaining applicant records and status in PeopleSoft, a HRIS tool used for recruiting information /applicant tracking system. Participated on process development and process improvement teams to help create… Show more National recruiter for NASS/ESS group (all administrative and graphics personnel). Nationwide liaison with internal and external candidates in the recruitment process; responsible for all Administrative recruiting nationwide. Responsible for documenting, tracking, and maintaining applicant records and status in PeopleSoft, a HRIS tool used for recruiting information /applicant tracking system. Participated on process development and process improvement teams to help create efficiencies with recruiting process and on-boarding. Coordinated with American Express Travel and National Education Leader to create processes around travel to national orientation. Created training manual for Recruiting Coordinators; revised the processes and procedures for Recruiting Coordinators and trained all staff. Responsible for all new hire requisitioning using Day 1 system. Show less

Optimized consultant billable utilization and career development by assigning available staff to consulting engagements based upon client business discipline, consultant skill set, availability and prioritization of other business development and engagement work. Developed and maintained an electronic system and standard processes to effectively track, manage and report timelines and relevant consultant assignments (utilization). Development of Staffing Plans for all client… Show more Optimized consultant billable utilization and career development by assigning available staff to consulting engagements based upon client business discipline, consultant skill set, availability and prioritization of other business development and engagement work. Developed and maintained an electronic system and standard processes to effectively track, manage and report timelines and relevant consultant assignments (utilization). Development of Staffing Plans for all client engagements with executive level staff. Prepared pro-forma projections of staff productivity and resource utilization to improve firm profitability. Worked with HR Manager to monitor trends by skill set and develop recruiting plans. Created and maintained an Expertise Inventory for all consultants for use in staffing. Worked with HR Manager to coordinate mentoring/coaching and on-the-job training for all consultants; maintain up-to-date resumes of all Consultants and Insights staff. Worked with HR Manager in compensation planning processes and reviewing process. Show less

Primary liaison with internal and external candidates in the recruitment process which included candidate travel, interviews, relocation and orientation; initiated background investigations. Responsible for documenting, tracking, and maintaining applicant records and status in Ernst & Young's web-based software EYRIS, a HRIS tool used for recruiting information /applicant tracking system. Participated on process development and process improvement teams to help create… Show more Primary liaison with internal and external candidates in the recruitment process which included candidate travel, interviews, relocation and orientation; initiated background investigations. Responsible for documenting, tracking, and maintaining applicant records and status in Ernst & Young's web-based software EYRIS, a HRIS tool used for recruiting information /applicant tracking system. Participated on process development and process improvement teams to help create efficiencies. Developed positive relationships with firm personnel beyond HR or recruiting.Senior Client Services Representative Assistant Learned multiple software and web-based programs to aid executive staff in client delivery, such as PNW ESS database, TRAX Reporter, and documentation repositories. Created client deliverables and presentations for client serving staff to present to both potential and existing customers.Selected for additional training / responsibilities: Served as Ernst & Young Technical Support FAQ Subject Matter Specialist for San Jose office. Served as Ernst & Young Online subject matter specialist for Pacific Northwest. Created resources and led training of key staff throughout the Pacific Northwest on EYOnline, a tool used to offer Ernst & Young clients access to EY knowledge-base, updates in financial and accounting laws, industry-specific news, etc. Show less

Responsible for all staffing activities including sourcing, screening, interviewing, and selection of candidates in legally compliant, cost-effective and timely manner, as well as payroll and employee benefit administration. Personnel relations issues including conflict resolution, performance and discipline issue management, and terminations. Compensation research and analysis, relocation analysis and negotiation. Educate and evaluate corporate salary and compensation… Show more Responsible for all staffing activities including sourcing, screening, interviewing, and selection of candidates in legally compliant, cost-effective and timely manner, as well as payroll and employee benefit administration. Personnel relations issues including conflict resolution, performance and discipline issue management, and terminations. Compensation research and analysis, relocation analysis and negotiation. Educate and evaluate corporate salary and compensation structures with managers as relevant to market conditions and candidate availability. Assist Management team with implementing and executing improved recruiting strategies to retain top talent and reduce attrition. Established vendor relationships with external staffing agencies. Administration of HR policy consistent with business strategy and legal requirements including writing employee manual for firm. Training of managers and supervisory staff on the legalities of hiring while insuring EEOC compliance. Responsible for research and implementation of all federal and state employment regulations including initializing all HR / Benefits procedures/policies after company relocated to CA. Conceptualized and implemented culture for company, including organization of team building activities and employee special events. Show less

Bachelor Of Science, Business Management

Coursework, Business Management