Laura Moore Email & Phone Number

Berlin, Ct

East Haven Ct

For patriots ages 12 and up, Civil Air Patrol is a vital force that protects Americans in need by responding to emergencies, preserves the values that make our country great by developing young leaders, and ensures our country’s preeminence by dedicating ourselves to teaching future generations.As Squadron Commander I was responsible for the regular running of a CAP squadron, ensuring that each member (adults and children 12+) regularly participate, meeting organizational goals, recruiting, maintaining a facility, fundraising, and budgeting

Branford, Ct

-Developed a knowledge of digital print from order to shipment.-Provided excellent customer service to print clients from the pharmaceutical industry.-Processed digital print on demand orders.-Provided guidance on specifications for each print item.-Built and maintained specification database related to each clients products.-Monthly billing of all one time and order fulfillment related charges including inventory storage.-Handled any international shipping requirements included creating international shipping documentation.

New Haven, Ct

• Transitioned accounting system to Quickbooks Online, including coordinating quarterly sales tax and income tax payments. • Created client invoices including standard studios contracts• Interfaced with photographic print, album and fine art facilities• Coordinated after event purchases of photographic prints and fine art pieces.• Provided pleasant and professional client correspondence.• Created high resolution drives of each client’s photography sessions• Handled packaging and mailing of all purchases

Madison, Ct

2010* Successfully oversaw and managed ongoing requirements of eight or more health insurance provider accounts, including layout changes, carrier changes, special requests and service level agreement reporting* Coordinated healthcare client projects, including system changes, program enhancements, and business requirement changes* Regularly provided guidance and direction to Customer Service Representatives and Junior Account Managers enhancing my team management skills* Implemented and tested system changes including complete end to tend testing with the print production facility* Engaged clients in quarterly, monthly and daily production forecasting* Facilitated the research and resolution of system processing errors* Tracked all standard billing and related one-time charges* Maintained ongoing communication with clients including in person meetings, scheduled conference calls, project review meetings and informal daily communications* Used the principles of business analysis to interfacing with IT on new software products* Developed knowledge and understanding of I.D. Card, invoice and member handbook print production