Laura Lindstrom Email & Phone Number

Hove, Gb

We change lives and careers by helping individuals, teams and organizations find their voice. Faster. EF Corporate Learning is the world’s first and largest corporate language training provider. Delivering language training for organizations since 1965 and with 20+ million learners trained online since 1996, our legacy and global scale are unmatched. Many of the 3,000+ multinational organizations we serve have partnered with us for over 15 years, reporting 3x higher engagement and learning progress than other providers.

- Provide leadership and strategic direction for Student Success Managers and their teams of Team Leaders and Student Success Advisors - Continuously deliver team student retention and re-enrolment targets alongside high levels of student satisfaction (CSAT)- Ensure key retention strategies are effectively delivered by wider teams- Analyse data to inform strategic decision making to optimise long-term performance- Work closely with operations teams, university partners and other key stakeholders to identify and deliver operational efficiencies- Team learning, development and culture

Eastbourne, England, United Kingdom

- Overseeing all operational aspects of a large year-round school- Leading, growing and motivating a team of administrators and teachers to deliver an excellent program to students- Recruitment, training and retention of 80+ seasonal staff- Make it fun for everyone!- Ensures compliance with policies and accreditation (British Council)- Health&safety and welfare of all students and staff, acting as DSL

Brighton, England, United Kingdom

- Managing the student services teams and overseeing each department is run efficiently- Implementing improvements by analyzing operational data and customer feedback- Overall operational management of the school, assisting and deputizing for the School Director

Hastings, England, United Kingdom

- EF Language Travel- Overall responsibility for operations and staff on a large school site and across 3 residences.- Oversee staff and host family recruitment, all venues, suppliers and student and staff welfare- Budget control- Student satisfaction growth by 42 NPS points in 2017 - Destination of the Year – 2017 UKIE Operations Awards

London, England, United Kingdom

Overall operational management of operations and staff on a large summer school site and residence. Overseeing budget, staff and host family recruitment, all venues and welfare. Quality and cost efficiency improvements by joining the summer production of the homestay and residential programs.

Brighton, England, United Kingdom

Ensured smooth running of a summer school centre with focus on student welfare, and excellent customer satisfaction. Managed a large international summer team.

Brighton, England, United Kingdom

Planning, promoting and executing high quality extracurricular events for students. Admin support across the school teams

Tampere, Pirkanmaa, Finland

- Teaching an international class bilingually (FI/EN) following CLIL Method (Content and Language Integrated Learning)

Janakkala, Southern Finland, Finland

English as Foreign Language Teacher (maternity cover). Also acted as ERASMUS Project Coordinator for the school.

Master Of Arts - Ma, Germanic Languages, Literatures, And Linguistics, 1:1

Combined BA+MA degree in German Philology and English Philology with an integrated BEd (teaching qualification up to further education)

Bachelor Of Arts - Ba, Germanic Languages, Literatures, And Linguistics, 2:1

Combined BA+MA degree in German Philology and English Philology with an integrated BEd (teaching qualification up to further education)