Liaise between partners, customers and cross-functional internal teams to ensure timely and successful delivery of Vonage solutions according to customer need.Drive and manage successful sales / channel marketing campaigns and events.Set up and deliver product and/or service presentations and other actions to increase sales effectiveness.Cross-sell and up-sell based on understanding of customer and business need.Develop new channels beyond their immediate goals and open opportunities for Vonage and the VoIP space overall.Assist with and facilitate closing opportunities, sales training, field sales support and post-sale customer follow-up.Drive activity to enlist new agent partners for Vonage (i.e. value-added resellers, MSPs, telco agents) through cold calling, networking, referrals and telemarketing.Own the indirect sales process from beginning of relationship through install.Assist current partners with revenue generating activities, including webinars, conference calls and lunch-and-learns.Handle move, add, change and disconnect service requests; address issues escalated from fellow team members.Apply established metrics and dashboards to report on the effectiveness of channel marketing / sales executions, new product introductions and performance.Develop progress and communications project status reports for management.Track daily activity and monthly results, meeting assigned minimum sales quotas.Provide support/coaching to direct sales team.

Manage and develop sales team. Recruit, train/develop and coach account executives.Prepare /run daily meetings to develop sales team product and sales skills.Identify goals, objectives and strategies to improve short and long-term sales.Formulate policies, procedures, and processes to achieve monthly, quarterly and yearly goals.Establish and monitor performance metrics.Conduct weekly and monthly one on one meetings to review employee performance.Provide executive management with timely information regarding sales performance, key issues, and trends.Bridge the gap between sales and other departments for the overall success of the organization.

Sourced and set qualified business opportunities.Developed a geographic territory in New York City.Prepared and presented formal proposals to C-level executives within SMB and mid-market organizations.Managed all steps of the sales process and overcame objections.Provided accurate sales forecasts to management weekly.Closed new business to attain quota month over month.

2022 Rise Up National Conference Speaker2022 Mentor of the Year Nominee#GirlsClub is committed to changing the face of sales by empowering more women to earn roles in leadership. We are a community of support and encouragement that will shine a light into corners where scarcity may still exist. We value inclusion, education, hard work, and spirit. We believe in the power of role models and integrity as passionately as we do authenticity and imperfection. Ask me about #GirlsClub today!

iCore Networks was acquired by Vonage

Researched vendors, venues, entertainment, talent and other services.Provided administrative support on proposals. Kept track of all event materials required on site and coordinated delivery of materials to event site.

Publicly interviewed keynote speaker, alumna Kerry Diamond, Vice President of Public Relations at Coach, for 2012 PRSA day. Motivated executive board and members through enthusiastic attitude toward PRSSA. Directed overall Chapter operations. Attended 2012/2013 National Conference in San Francisco, CA and Philadelphia, PA.Attended 2012/2013 PRSA Northeast District Conference in Troy, NY and Syracuse NY. Attended 2012 Advertising Women of New York Conference in NYC.Attended 2013 Leadership Rally in Scottsdale, AZ.

Lead team in raising awareness and selling advertisements for the student-produced, official in-flight magazines of Penair Airlines with a circulation of over 10,000. Sold over $5,000 worth of advertisements for the Winter/Spring and Summer/Fall issues.

Created and ran the official twitter page for the team to interact with fans. Raised awareness of the team's community support and charitable work. Promoted game days.

Showroom and sample closet maintenance. Returned and signed out samples via Fashion GPS.Scanned magazines and newspapers for editorial credits.

Promoted the Imaginarium Children's Museum through traditional and social media campaigns.Conducted survey research in the community regarding knowledge of children's museums and the desire for one.Developed a business proposal to present to local organizations to gain support for the museum. Gained media by creating a media kit with a letter of intent, backgrounder, fact sheets and contact information to provide at the campaign launch press conference.