Laura Maggi Email & Phone Number

Florida, United States

Remote/Virtual

• Simpplr is the leading AI-powered employee experience platform. Organizations use our forward-looking, adaptable solution to deliver personalized experiences that inspire and engage their employees. Wherever people.
• Successfully managed up to 9 projects simultaneously for Commercial and Enterprise clients across the globe
• Confirmed project scope definitions with client, and Simpplr implementation team, to ensure clear understanding of project goals and resource assignments
• Tracked expended time weekly, and adjusted tasks as necessary, to safeguard project budget and profitability
• Regularly assisted clients with course corrections, and risk mitigation, to keep projects on track and encourage forward progress
• Mentored new Project Managers as they are onboarding

Remote/Virtual

• Lead customers in digital transformation using our guided deployment model to take advantage of rich and robust APIs. Ensure business and technical stakeholders remain on track in order to deliver expected savings and.
• Responsible for a company record-setting number of profitable deployments in FY2020; tracking for same in FY2021
• Recognized for active collaboration around process improvements that encourage interdepartmental communication, optimize efficiency and reduce time to revenue
• Typically manage 10-15 projects simultaneously
• Own PMO overseeing largest revenue segment - ~$25M ARR
• Maintain accurate, dynamic deployment materials for project management team, foster partner relationships, define partner contact roles and responsibilities, SLAs

Jupiter, FL

• Ensured the accurate funding and on-time delivery of 20-30 development projects per quarter for large telecommunications clients.
• Managed project budgets ranging from $250K-$1M
• Consulted with developers to consistently deliver better than expected results on or before deadline
• Drove developers and stakeholders to timelines while leading multiple quarterly projects to on-time completion
• Using Agile and Waterfall methodologies, created user stories, sprint plans and high-level design documents through collaboration with stakeholders, clients, and developers
• Market research and competitive analysis for company’s Business Analytics solution

West Palm Beach Area

• Overhauled the scope and depth of the position to become known within the client community as the organization’s face of IT
• Collaborated with developers and stakeholders to drive iterations of software through SDLC
• Crafted detailed requirements through consultation with stakeholders and clients
• Wrote user documentation and developed/delivered both instructor-led and video-based user training
• Responsible for all post-sales communications and project implementations of biometric time and attendance software
• Standardized client communications

• Managed systematic closure of 50 Cox Auto Trader/Auto Mart markets across the country within five months. Provide effective support for on-site teams in multiple markets concurrently while coordinating donations of.
• Solely responsible for managing successful, on-schedule, implementation of all facets of roll-out of tablet PCs and proprietary software to 1000 commercial sales reps in 75 markets. Managed integration of hardware.
• Successfully remotely managed team of 7 support, documentation and training professionals across the country responsible for ensuring the continued smooth operation of proprietary sales software and related hardware.
• Spearheaded and facilitated user group to bring together end users, multiple layers of management and developers to enhance usability and efficiency of proprietary sales software.
• Orchestrated conversion of multiple legacy applications to proprietary Trader software. Named Project Manager for Headquarters conversion project (Orange County) involving transition of five legacy systems and.
• Planned and engineered the relocation of 12 Trader publications from Orange County to Ontario, CA with virtually no negative impact on product deliveries or customer service.

• Fulfilled extensive training and train-the-trainer responsibilities throughout career involving the development of curricula, multi-media training aids, hands-on practical exercises, coursework materials, and.
• Traveled extensively to ensure smooth and effective IT operations and provide technical support to local staff at multiple Trader locations nationally. Engineered clean integration of new software with existing.

• One of a team of four National Application Support Specialists, personally assigned to support 25% of the Trader User Base in the Dallas, TX Hub operation (Central U.S.). Gained proficiency in all front-end software.

• Managed a Composing Department of 15 book-builders and typesetters producing six national publications printed weekly on extremely tight delivery schedules (Old Car Trader, Mustang Trader, Corvette Trader, etc.)..
• Managed a graphics composition team of four artists producing ad copy for multiple 100+ page books against strict delivery timelines for monthly and quarterly runoffs.

• Gained reputation as departmental manager with ability to effectively estimate project delivery and completion timelines. Utilized personal expertise in Microsoft Project for strategic mapping.
• Managed a team of 10 programmers, systems analysts, testers, documentation specialists and administrative/clerical support personnel tasked with the development of automated advertising systems. Facilitated development.
• Managed proprietary software development, implementation, support and end-user training on myriad new applications and existing application upgrades for a major national network of over 2000 staff. Provided creative.

• Managed proprietary software development, implementation, support and end-user training on myriad new applications and existing application upgrades for a major national network of over 2000 staff. Provided creative.