Laura Calderone Email & Phone Number

Torquay, Victoria, Australia

o Manage and prioritize the centre’s attendance pipeline and enrolment process.o Book centre tours for families, maintain and update the centre’s waitlist, and prepare enrolment packs.o Collect and prepare performance data, reports, and presentations for the Centre Director.o Use business systems like Xap, lead-to-enrolment, and debt management tools to.

Geelong, Victoria, Australia

• Oversee the creation and continuous improvement of a comprehensive business plan, encompassing marketing strategies, financial planning, policy and procedural systems, HR and staff recruitment, KPIs, payroll, and.
• Train, mentor, and develop staff members to foster a skilled, motivated, and cohesive team
• Ensure efficient workflows and deliver exceptional client experiences through continuous process improvements
• Implement, record, and regularly review KPIs… Show more
• Implement, record, and regularly review KPIs, client retention rates, and marketing objectives to drive business success
• Maintain clinic schedules using client management software to ensure smooth operation

• In collaboration with CEO, complete project management, marketing and promotion for variety of books published under the Prana Publishing House brand.
• Develop and execute advertising and marketing strategy
• Manage and maintain book sales records and KPIs
• Event promotion and management of live book readings, and author meet and greets

• Responsible for delivering exceptional customer service through phone and email interactions with Prana Therapies clients
• Provide comprehensive administrative support to a multidisciplinary team of Allied Health professionals
• Manage and maintain appointments with appointment booking software
• Prioritize tasks effectively to handle a demanding workload
• Proficiency in MS Office, Cliniko, and Xero
• Contribute to and maintain daily administrative operations and… Show more Responsible for delivering exceptional customer service through phone and email interactions with Prana Therapies clients

Mt Waverley

• Provide exceptional massage in various massage techniques, including pregnancy massage, trigger point therapy, and cupping
• Contribution to team morale and collaboration within company
• Contribute to and maintain daily operations and procedures for clinical and administrative duties
• Adhere to and review KPI goals for client retention and contribute to marketing goals

City Of Greater Dandenong

Supporting clients with mental health issues into volunteer workProviding Mental Health Awareness training to Community Service OrganisationsNetworking and marketingFacilitating trainingEvent promotion

Cranbourne

Case coordinationAdvocacy and referral SupportFacilitate care team meetings

Individual and Family CounsellingPsycho educationGroup Facilitation

• Providing support for clients and staff within short-term residential rehabilitation
• Providing support for clients ad staff within a day program
• Intake and assessment
• Developing and reviewing treatment goals
• Individual counselling and case management
• Delivering the SMART Recovery group program

• Providing psycho-education groups for post-withdrawal support
• Group Facilitation and evaluation
• 1:1 support
• Intake, assessment and reviewing treatment goals

Cert Iv In Training And Assessment

Diploma Of Remedial Massage

Certificate 4 In Massage Therapy, Massage Therapy (Relaxation)

Certificate Iv In Mental Health (Non-Clinical), Certificate Iv In Mental Health (Non-Clinical)

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Deakin University Psychological Society

Certificate Iv In Aod, Cerificate Iv In Alcohol And Other Drugs