Lead Identity Access Management activities for LOBs including risk assessments; works with internal and external audit, gathering evidence and building documentation for application/user access governance; Manage and refine internal IAM procedures and controls; work with Business teams to ensure the use of available security controls to mitigate risk. Documentation and audit of compensating controls; peer review of EIAM policy and procedure documents; Compliance of industry standards (CSF, PCI,… Show more Lead Identity Access Management activities for LOBs including risk assessments; works with internal and external audit, gathering evidence and building documentation for application/user access governance; Manage and refine internal IAM procedures and controls; work with Business teams to ensure the use of available security controls to mitigate risk. Documentation and audit of compensating controls; peer review of EIAM policy and procedure documents; Compliance of industry standards (CSF, PCI, DSS); self-assessments of IAM controls, risk tracking and responding to all audit requests by Corporate Audit, KPMG, OFSI and FRB; Consult/Advise on and support of control standards; assist with resolving data issues; collaborate with various production teams CyberArk and SailPoint to implement enhancements within compliance. Organize and Manage document artifact repository Show less

Led Identity Access Management activities for LOBs including risk assessments, product design configuration, deployments, etc; Business development activities related to Identity Management Access service offering, including client calls, business partner strategy meetings and statement of work; Project leader and liaison for various programs to ensure compliance with JPMC cyber polices and risk standards; COE for solutions such as CyberArk Enterprise Password Vault. Assist users with internal… Show more Led Identity Access Management activities for LOBs including risk assessments, product design configuration, deployments, etc; Business development activities related to Identity Management Access service offering, including client calls, business partner strategy meetings and statement of work; Project leader and liaison for various programs to ensure compliance with JPMC cyber polices and risk standards; COE for solutions such as CyberArk Enterprise Password Vault. Assist users with internal risk standards (SOX,SOC1/SSAE16…);Research and document compensating controls to mitigate risk to the firm; Lead efforts for minimizing and management of Orphan accounts; Collaborate with leads to identify product enhancement opportunities, researched to build on innovative solutions; Mentor team members and provide cross training for new employees as needed; Created Identity Management training hosted on confluence and task tracking in JIRA; Hosted virtual office hours which yield results for project completion Show less

Dedicated to High Resolution; photography, videography, including aerial photo and video. Video Tape restoration, and IT Solutions.

Facilitate the automation and timely completion of user provisioning processes and procedures, both from a technical and non-technical perspective. In this role I was responsible for; the creation, modification and deletion of user accounts across multiple technology platforms, ensuring compliance with agreed upon SLAs (Service Level Agreements) with clients and customers, working within a team environment to achieve group goals, and process and improve existing services and outcomes.Worked… Show more Facilitate the automation and timely completion of user provisioning processes and procedures, both from a technical and non-technical perspective. In this role I was responsible for; the creation, modification and deletion of user accounts across multiple technology platforms, ensuring compliance with agreed upon SLAs (Service Level Agreements) with clients and customers, working within a team environment to achieve group goals, and process and improve existing services and outcomes.Worked independently and within a team setting and used necessary skills to mentor and assist less experienced Associates in existing processes. Produced, tested and validated automation techniques and specialties to consistently improve technology and business processes to ensure the identity management team is functioning at expected capacity.Created and maintained audit records and owners of current and newly created service and test accounts across enterprise, identified the need and level of access the account would provide and grant the appropriate domain level access.Participate in quarterly audit for remote sites; provide exports from active directory and across all applications to ensure proper level of access provided to users. Various AD clean up tasks to ensure designated OU’s hold appropriate employee types as well as last log in status for accounts. Build PowerShell scripts to assist with manual processes in place. Build and organize remote site user shares, to establish directory owner and lock down folders appropriately. Build AD Templates for user access based on location which will give access to site specific logon scripts, team folders, distribution lists and citrix applications.Play an active role on new business’ to determine level of access required connectivity and application needs. Support Disaster recovery and conversions. Provide 24x7 On-call rotation Support 365 days a week Show less

-Provide first level of support for the Intel Server team. -Active Directory administration, Exchange 2010, maintenance, and the installation of Microsoft server operating systems on server based systems.-Oversee the Heat tickets assigned to the Intel queue.-Responsible for the server solution support of the companies PeopleSoft Financial, Human Resources and Budgeting products. -Support of all systems in the AMHP family of companies.-Maintains operating systems with… Show more -Provide first level of support for the Intel Server team. -Active Directory administration, Exchange 2010, maintenance, and the installation of Microsoft server operating systems on server based systems.-Oversee the Heat tickets assigned to the Intel queue.-Responsible for the server solution support of the companies PeopleSoft Financial, Human Resources and Budgeting products. -Support of all systems in the AMHP family of companies.-Maintains operating systems with direction from Lead Intel Systems engineer.-Provide backup roles to support primary leads on key production solutions like the corporate fax solution.-Participates as a member of a corporate-wide server administration team to ensure consistency in the application of management and administrative policies and procedures relative to computer servers.-Monitors and acts with direction, to ensure: user access, security and data integrity for specified servers; the absence of negative business interruptions relative to server uptime performance; user acceptable response times; and the identification of server related problems. - 24/7 on-call support to respond to emergency work requests during off hours-Execute recurring system maintenance tasks, including the application of operating system patches, anti-virus updates. Show less

Provide front-line telephone support for KMHP/AMHP associates and affiliates.  Responsible for receiving calls and processing emails concerning issues with the overall operation of all technology, including but not limited to personal computer hardware and peripherals, telephones, standard and supported applications and connectivity to remote systems.  Incoming calls and emails are logged and resolved, if possible or, if necessary assigned to the appropriate team for resolution.  The Analyst is… Show more Provide front-line telephone support for KMHP/AMHP associates and affiliates.  Responsible for receiving calls and processing emails concerning issues with the overall operation of all technology, including but not limited to personal computer hardware and peripherals, telephones, standard and supported applications and connectivity to remote systems.  Incoming calls and emails are logged and resolved, if possible or, if necessary assigned to the appropriate team for resolution.  The Analyst is responsible for documenting, in detail, all issues/service requests from clients including the call description, course of action taken to investigate the problem and the final problem resolution.  Provide off hours on-call support.Recently promoted from Service Desk Analyst II, providing excellent customer service and acting as a liaison to other teams to find route cause for all issues; point of escalation for service desk priority issues. Creating active directory and exchange accounts for new hires; process terminations, assist remote users, VPN and citrix issues etc. Show less

• Providing excellent Application Support for over 700 Rehab facilities while maintaining SOX and HIPPA regulations; • All solutions are resolved within the Quality Management System guidelines for customer satisfaction and internal consistency; • Achieving a first call resolution rate while working as a team to meet our SLA; Processing System Access Requests by Granting/Revoking access to applications as administrator. • Preparing new customer sites for implementation of new… Show more • Providing excellent Application Support for over 700 Rehab facilities while maintaining SOX and HIPPA regulations; • All solutions are resolved within the Quality Management System guidelines for customer satisfaction and internal consistency; • Achieving a first call resolution rate while working as a team to meet our SLA; Processing System Access Requests by Granting/Revoking access to applications as administrator. • Preparing new customer sites for implementation of new application releases as well as other administrative tasks;• Providing detailed documentation for our change control process using Saleslogix CRM; • Accessing customer PCs with an array of applications such as, Win VNC, Remote Desktop Client and Citrix MetaFrame; • Often demonstrating a strong ability to interact with all levels of personnel, ranging from technical analyst to high-level management within the information technology and business sectors. Show less